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Gateway Computer with Black Screen

Gateway computer with hard drive and monitor all in one. The computer has a black screen. The computer is running but can't get the screen to light up.

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Hit the function key hold it down and hit the keyboard key with the monitor "icon" on it. It's usually F5 key.

Hope this helps.

Posted on May 27, 2009

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Posted on Jan 02, 2017

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When you powered on the machine did you hear any beeps, hear the fan running, the disk drive running, lights blinking, hear the cd drive click, see the light on the cd drive door for a second or two when it clicks? If these things are happening you are getting power. If not, your problem might be with your power supply, hard drive or motherboard. Remove the power cord, then press and hold the power button for 30 seconds, then plug it back in and press the power button. if it boots you had a static charge. If you get nothing at all but a silent system your power supply is bad. If it sounds like your computer is running but you can't see anything on the screen you might have a problem with your screen or video card. If you have another monitor try using it and see what happens. if it works so you can see things then your monitor was bad. If it does not work with another monitor but you still hear fans, and see lights and hear the disk drive spinning, then your video card is probably bad.

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The display on this laptop is backlit. What that means, in a nutshell, is that the image on the display prevents the output from a constant light source (the back light) from showing through, thus giving a usable image on the screen. From your description, the backlight is no longer operating. This can be an issue with the LCD display panel, the backlight power module, our (less likely) a power trace on the motherboard. Repair would likely cost as much or more than replacing with a used laptop and just transferring your hard drive. If you choose to replace and swap hard drives make certain that the interface on the new laptop is the same as your Gateway's.

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Mabee the hard drive has failed . try entering bios and see if the hard drive is recognised .If not try turning the computer off unplug it then reconnect the drive data cable and power cable
then re- start the computer and see if it is recognised. some models of older hard drives needed a driver installed during set up -- you usually have to put the driver on a floppy disc and hit the f6 button when prompted by windows set up to install third party drivers . I hope this helps

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Hi!

The problem is not the setting on your monitor...The problem is the backlight inverter located inside the upper and lower edge of your screen..
It is busted. The backlight inverter is the light source responsible for the displaying image on your screen. If these were busted.. then the only thing you will see is black screen.

It is very risky for you to replace it by yourself if you don't have the knowledge and the right tools to open the back of your lcd..My suggestion is to bring your monitor to a credible technician to have your backlight inverter replace. if there is warranty for your lcd, please avail this.

Hope it help..

Much appreciated if you rate this solution..thanks..



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1 Answer

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In this case please check whether you can see gateway logo at boot up,then check hard drive and fan is running. If yes please check with external monitor. With the help of that you can find the issue with monitor or with the computer.

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Can you try the monitor on another computer? Also, make sure the cable is tight on the monitor side. And you also may need to replace the cable between the monitor and the computer.

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Download some free hard drive testing software, like seagate tools,from:  Seagate.com  or another had drive manufactor. They run from a disk w/o windows . If the hard drive checks out try reinstalling the system. Another quick test , for conformation is to hook up you monitor to anther computer just to make sure it is not the monitor. It rarely is.

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check both your power and video connections to the monitor, sounds more like a monitor power issue.
if the connections appear ok, but screen still blank, try connecting a known good working monitor from somewhere else and see if it works with your pc, if it does, your original monitor is faulty, if it doesn't, you have a pc video issue.

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Please check your computer fan and hard drive is running fine. If yes then it is issue with display you need to change your monitor.

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