Question about Canon PowerShot A300 Digital Camera

1 Answer

When I open the lens... A menu page comes up...

Instead of the a picture view the Lens is seeing... This started two weeks ago.. What have I've done?  What do I do to correct this?

Thanks,
John
Gainesville, GA.

Posted by on

  • Jburk4 Nov 16, 2007

    Thanks

    It was an imager problem and under a special warranty... Cannon offered to fix it or exchange it for a Refurbished A530.. Customer Care said it was never used by retail but was an over run or demo internally... I paid the $75 + Tax and shipping.... I love the new camera!!!!



    Thanks for your help!

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  • Canon Master
  • 4,738 Answers

If you're seeing black or distorted images both on the LCD and on the recorded pictures, then this might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info: http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Posted on Nov 16, 2007

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