Question about Palm Z22 Handheld

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Touch screen on Palm Z22 does not respond

The touch screen does not respond. I have done several soft resets.

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  • samim667 May 11, 2010

    Does a hard reset make you lose all the data you had on the palm??

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The Data on your Z22 is rock-solid safe, but unlike the answer that states to do a RESET- DO NOT ! The touch screen problem has nothing to do with resetting, it is a failure of the soft plastic top layer of the touch screen. There is a tiny, remote possibility that the logic circuits are out of sync and the touchscreen really is mixed up in a software state, and a SOFT RESET may reset the touch screen, but this is almost unheard of ( but does happen).
I have an entire page on the Z22 and how to maintain, repair and interface it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I would suggest trying a few tricks listed on my web page, and see if you can get the screen to work again. It is IMPERATIVE to get a hard plastic cover over the screen to keep it working!

Please read over the information on the Z22 page.

good luck

robin dusty graves
Z22 PALM PILOT touch screen on Palm Z22 does not respond - touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-0.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-3.jpg

Posted on Nov 17, 2014

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Http://www.palm.com/us/support/handbooks/z22/en/maintain.pdf

follow this document to do a hard reset...

Posted on May 27, 2009

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Posted on Jan 02, 2017

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I have a palm z22 Pda the tochksrceen is no working


There are several answers listed in Fixya under Z22 and touchpad or touch screen. You can start by trying to clean under the edges of the face frame with a credit card or something similar. If that doesn't work, try a soft reset by pushing the reset button on the back of the device. If that doesn't work, you can do a hard reset, but it loses all the data in the device. If you have it stored on your desktop calendar, this might solve the problem. To do a hard reset, check this site for instructions. http://kb.palm.com/wps/portal/kb/common/article/42094_en.html

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The Z22 is rock-solid in safely storing your data, but, because of the AGE of the Z22, it is subject to 3 common failures, and the screen is one of the most common. It is imperative to have a hard piece of plastic over the screen at all times to prevent anything from touching it.

I have a few tricks listed on my web page dedicated to maintaining, fixing, and interfacing your Z22. The page is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html


Try a few of the tricks. The worst that can happen is that the tricks do not work, in which case, you are exactly where you started in the first place, - nothing lost! If one of the tricks works, IMMEDIATELY get a cover for the screen to keep it working!
The screen is available for $9 U.S. free shipping, and is fairly easy to replace yourself with just a screw driver of the jeweler type.

good luck

robin dusty graves
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http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

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1 Answer

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Hi, Try doing a hard reset to see if this will correct the problem.

Hold down the power button and at the same time use the tip of your stylus or any other non sharp item and press the inside the reset hole on the back of your palm.
When you see the Palm power logo appear you can let go of the power button and also the one on the back of you unit.
It will display a message asking if you want to do a hard reset and that it will erase all your data. select yes by hitting the up part of your 5 way button on the bottom of your unit. This is the one you use to navigate around your palm screen. After it resets you wil then be prompted to reset the screen by tapping the targets. If it works great. If not then you have something wrong that needs to be looked at. Before you send it in go to:
www.palm.com.
Select pda and then your model. From there go to the support screen and do a live chat. This is free and they may be able to live you some help. Best wishes.

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HI,
Here is a link to get you to the Palm support page. You can do a phone call to the but it will cost you $25. There is also a chat feature and that looks like it is free so hopefully that will help.
Best wishes.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

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c boekema

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