Question about Acer Aspire 5100 Notebook

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ACER 5720 WIRELESS CONNECTION PROBLEMS

I heve a new acer 5720 I can connect to unsecure wireless networks, but I can't connect to my own fios router. The connection drops after a few seconds. I'm running MS vista premium. Can you guys help. Thank you. i have a new acer netbook, it picking up my wireless rooter but its not actually connecting?? i rung acer and they said to disable acer enet management but i cant actually find it on my computer? please help!!

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  • katemoghadda May 27, 2009

    im not sure..whats that?

  • servercrash May 11, 2010

    have you got wep/wpa set on your router?

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  • Master
  • 916 Answers

Are you using security?
If you are try changing between wep, and wpa
If that still does not work use mac filtering

Posted on May 27, 2009

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My computer doesnt want it connect to internet,, appear the connection icon but when the page try to open , it cant do


Please follow the steps provided below:

Q: Basic Wireless Troubleshooting
A:
Wireless Troubleshooting
The following steps will help determine if the wireless card in the system is functioning properly.
IMPORTANT:
Please go through all the troubleshooting steps. If the wireless card is functioning properly, please check the network configuration. Acer America can not assist with configuring the network.
Before you start:
  • Make sure there is a wireless router or wireless access point.
  • The wireless router/access point is plugged in.
  • Refer to the owners manual to ensure the wireless adapter is on (you can turn the wireless card on and off by pressing a clear button)
  • Contact the internet service provider to make sure ther account is active and the network is connected in a way that supports their configuration.
If the computer was working properly at an earlier time:
If the laptop was working fine, do a System Restore which rolls the system back to the last known working configuration. System Restore is located in System Tools under Accessories. Here is a link to explain the use of this feature:
http://support.microsoft.com/default.aspx?scid=kb;en-us;306084
To find the wireless network:
1. Click on Start winxpstart%20button.jpg then click on "Control Panel."
xpmenu.jpg 2. In the Control Panel window, click on "Network and Internet Connections."

xpcontrolpanel.jpg
3. In the "Network and Internet Connections" window, click on "Network Connections."

networkconnect.jpg 4. Once in Network Connections, right-click on the wireless connection then select "View available wireless networks"
5. If the wireless network is a secured network, please refer to the manual of the wireless router to make it unsecured for the purpose of testing the wireless network.
NOTE: Acer does not recommend leaving a wireless network unsecured and is not responsible for data accessed due to unsecured wireless networks.
6. If the wireless network is listed, the wireless adapter is functioning properly. If unable to connect to the wireless router, go through "Before you start" at the beginning of this article.

Mar 05, 2011 | Acer Aspire 5100 Notebook

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Acer 5100 wireless connection


may be the connection you are trying to establish must have their server down....

Mar 04, 2008 | Acer Aspire 5100 Notebook

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Have a new Acer Aspire 5517, when I move the computer more than 7-10' from the router the signal goes from Execellent to poor/lost connection. 5 other computers on this Verizon Fios network run great with...


Take both excuses out of the equation. Buy a wireless N dongle off ebay (you can pick them up dirt cheap).

Router would pick up dongle using it's own software (Acer's excuse) and would not know or care the make of notebook (verizon's excuse)

Sep 05, 2010 | Acer Aspire 5100-3825 Laptop Computer...

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Cannot connect to wireless connection


Ensure your wireless is switched on and that you are in range of your router.
Go to control panel then network connections -> view available networks, check to ensure you are connected to yor network, if it says you are connected contact your ISP.

Jul 30, 2010 | Acer Aspire 5720-4984 Notebook

1 Answer

ACER 5720 WIRELESS CONNECTION PROBLEMS


can you pull up your router, I had this with an acer last week, I had set it up on my router then taken it to the clients house and it wouldn't work, the thing was that it never droped my router and was in the my network places several times. as soon as I realized that I deleted all of the routers and anything that wasn't supposed to be there and just went to make a new connection and bingo i worked. also don't forget the encryption key if you put one in you will need it to get on you network, good luck

Dec 27, 2008 | Acer Aspire One PC Notebook

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Acer 5720 wireless connection


Miss_isis,

try the following : ( for testing)

disable the security and see if u can stay online longer
if u can , the passpharse or keypairs are wrong ( or in some cases the router or WNIC does not support key rotations (cisco)
or the key might be messed up..

Disable mac filtering .. ( for testing)

upgrade the router firmware ( be sure to backup the old firmware first and document your settings because upgrading firmware will set the router device back to the factory default)

3rd tip .. try and connect to an different wifi network and see if its the same ..

Aug 04, 2008 | Acer Aspire 5720 6497 Laptop

1 Answer

ACER 5720 WIRELESS CONNECTION PROBLEMS


Sounds like a bad router or antenna. Try replacing the antenna or checking the connection of the antenna on the router. Have your ISP replace the router and the problem should go away.

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How did you install the new driver to get wireless with FIOS?


The wireless issue could be a variety of things embedded within the windows operating system.. You can try to right click on the setup file and attempt to select "install" if that function is not available you may be forced to reload your os for the computer to replace the damaged or corrupted files which handle the wifi interface to the 8255 controller.

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Jul 03, 2008 | Acer Aspire 5100 Notebook

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The battle: Acer Vs. Verizon FiOS


Verizon needs to apply a firmware update for the Atheros wireless adapter in your notebook. I work for Acer and I end up having to tell people this all day long. If you take this to a wireless router that is not from verizon you will have no problems with your connection. Maybe if enough Fios customers complain they will provide a firmware update for this.

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17 Answers

ACER 5720 WIRELESS CONNECTION PROBLEMS


I have an Acer 5420 which had a persistent disconnection problem after startup, with either the wireless or LAN connection. It appears that the Microsoft network application would startup and make the connection, but seconds later the Acer Enet Management application would start, and its first act would be to disconnect from the Internet. Since the Microsoft network application provides every feature that I want, I choose to disable the Acer Enet Management.
  1. Following up on a hint from on of the posts, I went to Start -> Programs -> Accessories -> Command Prompt.
  2. At the command prompt window, I typed msconfig
  3. About a minute later (after Vista confirmed that it was OK to run this program, the System Configuration window comes up, where I selected the "services" tab
  4. Scrolling down the numerous services, I found "eNet service" and clicked the check mark to disable the service. Hit apply and OK, and restarted my laptop.
  5. The problem went away after that.

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