Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Workcentre C2424 System Error

Hi. I have a WorkCentre C2424 and after a long day of rains and lighting it started acting funny. The printer is giving a system error 07,007.40:77713. I have turned it off several times, I disconnected all cables and plug them again, and the Printer is still not printing or doing anything. Can anyone tell me what that error means and how to fix it? I call Xerox and they are charging me $332.00 for 30 mins of service.

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That sounds like a problem with what is called the process drive motor. It is the assembly that moves the maintenance kit up and down to clean the drum.
It is located on the front right side of the machine and has a multi gear assembly to it.
It can be mistimed, there are 2 holes and an arrow on the bottom that must be aligned.
For service, to save money. you can contact a service dealer or an ASP in your area that would charge you far less than Xerox. If you don;t know who those service providers are, just let me know what your zip code is and I can look up the nearest ones for you.

Posted on May 28, 2009

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You either have jammed ink sticks or a bad Ink Loader 200-4711-80

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Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

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One of two things most likely.
1. The wiper blade is stuck to the print head,or 2, The print head blosk has a lot of spill over ink built up in it.
That code is caused by the inability of the print head to move properly. Either left to right or pivot front to back to get into the print position.
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That is a document feed or scanner fault. Often times it is simply that molex connector working loose. It is the connector mounted vertically next to the main power cord on the right rear side of the machine. That bottom screw can be dificult to tighten. What I would try first is to shut the machine off, unscrew and disconnect that conntecot totally then firmly slide it in and get both the top and bottom screwss tight. Like I said, the bottom thumb screw can be hard to tighten even with a screw driver because it is a pretty soft rubber the tighteners are made out of.
If that doesnt work. go to the back and disconnect the document feed to scanner cables and reconnect. Other than that, you pretty much have to replace the feeder/scaner assembly since very very few parts are spared for that .

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Reset NVRAM and retest.

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You have an E-mail address, I can send you the info.

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