The mouse and touchpad keys on my new Dell Studio laptop will randomly (several times daily) stop working. The cursor will move properly but left or right clicking on the mouse or left or right keying on touchpad results in nothing happening. I have found (by accident) that hitting ctrl, alt,del keys and bringing up the admin page I can hit cancel two times and the keys on the mouse and touch pad then work again. Mostly aggravating more than anything. Any thoughts or rememdies are welcomed.
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: Touchpad and cursor keys quit working
I used to get this problem. It is VERY annoying as you must know. try pushing the windows icon button in the top right corner of your keyboard(thats where it is on my keyboard)then use your arrow keys to scroll up to control panel, select mouse by using arrow keys and then use the tab and arrow keys to open the mouse keypad pagetab and push enable and enter key to turn it on.
IF WHEN YOU DO THAT AND your in the touchpad properties but there is no 'enable' and it says no hardware detected, then go into the same mouse window from the control panel and go to the hardware tab and either try to update driver or use the trouble shoot button.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure your fingers/palms aren't grazing the touchpad as you're typing. What's probably happening is your hands are too close to the touchpad, making the computer think you're using the mouse, and thus jumping the cursor around.
Disabling the touchpad on a Dell Inspiron can be useful when typing for long periods of time, or using an external mouse. Bumping or tapping the touchpad while typing can cause cursor jumping and unwanted results. Use the touchpad software to enable or disable touchpad controls. Download the driver for your touchpad at the Dell Support website.
Click on the "Touchpad" icon in the task bar. If the icon doesn't appear, you can download and install the driver for the touchpad from the Dell website, or choose "Start" and "Control Panel." Choose "Device Select" on the touchpad menu, or choose "Mouse" in the "Control Panel" menu and "Device Select." Click "Disable" under "Touchpad" to turn off the touchpad, or click "Disable Touchpad/Pointing Stick When a USB Mouse is Connected." h
Watch out for the touchpad below the keyboard. You may be hitting it with the heel of your hand while typing, and this will cause the cursor to move. I've done it myself (still do, in fact). If you're doing a lot of typing, you might want to disable the touchpad and use a regular mouse. Most laptops have a switch near the touchpad to turn it on and off. You can also use the Windows Control Panel or touchpad utility program if one is installed.
If you have already tried another mouse and works fine in Windows OS then the problem gets narrowed down to the touchpad being faulty and would have to replace it but don't discard the touchpad could be accidently disabled in the control panel of the mouse properties. Dell laptops usually have a driver chipset and driver for the mouse touchpad specifically which you can get on support.dell.com
try reinstalling before getting new touchpad part for your laptop. Dell has spareparts where you can buy a refurb one and install yourself. Instructions on how to take apart your laptop is on the same site.
When you tap your touchpad it acts the same as a left-click action. accidentally skimming the touchpad when typing can be interpreted as clicking your cursor. If your cursor was over a different window than the one you were typing in, then you may have accidentally clicked out of the window where you were typing. When typing try to place the cursor past the very end of your text and then if you accidentally bump the touchpad it won't mess up your work. please rate my response!
I had the same problem after purchasing an HP laptop with a Synaptics TouchPad. After using a wireless mouse for awhile, the TouchPad stopped working. The TouchPad light was white, indicating it was enabled. No TouchPad devices was listed anymore in the Mouse Properties in the Control Panel. I tried reloading the driver but nothing changed.
After shutting down the laptop and removing the battery (according to owner’s manual) it worked again. After turning on the laptop, make sure the TouchPad works. Then go to Control Panel, Mouse, Device Settings tab, and make sure a Synaptics TouchPad is listed in the Devices list and that the Enable button is grayed out.
this is because you must deactivate your touchpad. you can do this by holding the Fn key and pressing the F* key that shows a picture of a touchpad in the same color as the Fn.
or you can go to control panel and turn it off in the mouse settings. but just attaching a mouse will allow the touchpad to stay active and therefore still be sensitive enough for your hand to "tap" th cursor.;
Good luck and pls rank this response! :D