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Can't Find Z Drive

The z drive is now missing from my computer and now I cant use quickbooks. How can we get the z drive back. I did notice that now it says E drive.

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If you feel that "Z:" has moved to "E:," you can move it back by right clicking on the My Computer icon -> Manage.

Then double click Disk Management. This will bring up the list of disks and you can right click on your E: drive and click "Change Drive Letter and Paths."

If it does not look like it has just moved, was Z: a physical drive or was it just mapped? You may need to remap it.

Hope this helps - flub

Posted on May 27, 2009

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Right Click "My Computer", select "Manage". Select Disk Management under "Storage": Can't Find Z Drive - 68407d9.jpg
Then Right click the current "E Drive", clcik "Change Drive Letter and Paths...", then click your "E" and "Change..." 815aa7a.jpg
Change it to "Z" and click OK, OK again and it should change to Z next time. You might have a warning prompt upon change, agreed with it and whola!

Posted on May 27, 2009

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How do I solve QuickBooks Error 6000 77?


There are a couple of reasons for the 6000 77 error when opening Quickbooks. The configuration files can be corrupted. If you have the company file on a external drive (network), then the software may be looking for it on an incorrectly mapped location. You could also have a problem with the folder read/write permissions or a firewall issue.

You may want to restart the computer. Make sure to run Quickbooks with administrator privileges. (With Windows, right click on the program icon to do this quickly.) Save the company file to a local folder if it was on an external drive.

You can try renaming the two configuration files to .old. Look in the folder with the company file. Rename the files with the .nd and .tlg by adding .old to the end of the file names.

Other solutions that you can try are available from Quickbooks support: https://community.intuit.com/articles/1501856-error-6000-77-when-opening-a-company-file .

I hope this helps.

Cindy Wells
(I have never had this error with my copies of Quickbooks over the years. However, my own use is a single user copy stored on the local drive. On other error codes, the Quickbooks support forum solutions usually work when I try them.)

Feb 23, 2018 | The Computers & Internet

8 Answers

How do you fix quick books error code (-6177,0)


How to fix it
Intuit recommends 4 solutions for this problem. The first solution may solve your problem, or you may need to try all 4 to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Move the file to the local hard drive
Solution 2: Be sure your version of QuickBooks is updated to the latest release
Solution 3: Run the QuickBooks File Doctor
Solution 4: Manually resolve -6177, 0 without using the QuickBooks File Doctor
http://support.quickbooks.intuit.com/support/Articles/SLN41400
for more help call 1-855-383-7236 or visit QuickBooks Tech Support

Jul 10, 2014 | Intuit QuickBooks Pro 2007 Full Version...

2 Answers

I am having problems with my QuickBooks Pro 2001 program. It will not update and it will not recognize the drives for a restore.


We would need to know the actual error message it is giving. Sometimes you are dealing with damaged installs, and running Reboot.bat from the program folder will fix it.

Jan 13, 2013 | Intuit QuickBooks Pro 2001 for PC

3 Answers

Error message 1324. The path My Pictures contains an invalid character. Version 2.5.2.36 Can I remove? Can I update so my Quickbooks program can update? Need help please!


There are 3 possible reasons why you are getting this error message:

1. An invalid character in QuickBooks installation path.
2. An incorrect path setting in the Windows registry.
3.Insufficient hard drive space available to install the QuickBooks program.

To fix this problem, please do the following:
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.
  1. Restart your computer, and reinstall QuickBooks.
  2. Confirm that at least 2.5 GB of disk space is available for installing QuickBooks (Quickbooks 2010 requires 1.5GB of disk space):
    1. Double-click the Computer (for Windows 7 or Vista) or My Computer (for Windows XP) icon on your Windows desktop.
    2. Note the amount of free space shown in the window next to the drive letter where QuickBooks is being installed:
      • If the amount of free space is less than 1 GB, free up disk space before installing QuickBooks or install QuickBooks on a different drive.
      • If the amount of free space is greater than 1 GB, proceed with step 2.
  3. Remove invalid characters from the QuickBooks installation path:
    1. Right-click the Windows Start button and select Explore.
    2. Navigate to the path shown in the error:
      • If there are non-alphanumeric characters in the name of any folder in the installation path, right-click the folder and select Rename to remove them, and then reinstall QuickBooks.
      • If there are only alphanumeric characters in the installation path, proceed with step 3.
  4. Create a new user in Windows to rewrite any Windows registry settings that may be causing the error and log in as that user to install QuickBooks.
Note: You must be logged in as a Windows administrator or as a member of the Administrator group to add a new user.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

Nov 30, 2012 | NTI Backup Now EZ

1 Answer

QBW32.exe error del sistema


Note: Make sure the QuickBooks CD is in the computer's CD drive so that damaged files are properly repaired.

To resolve this error:

Refer to Repair an existing QuickBooks installation for steps to repair the installation.
  • Reapply the product update.
  • If the error continues to occur:

Locate the default installation folder (typically: C:\Program Files\Intuit\QuickBooks [version]).
  1. Right-click the default installation folder and choose Rename.
  2. Rename the folder by entering old at the end of the folder name.
  3. Remove and reinstall QuickBooks, being sure that QuickBooks is installed to the local hard drive.
  4. Open QuickBooks.
  5. If necessary, install the QuickBooks update again.for more help visit
QuickBooks Tech Support

Apr 24, 2012 | Intuit QuickBooks Pro 2008: Windows

1 Answer

Hello! My daugther has a Compaq Presario. The computer keeps freezing. After I reinstalled back up disk everything seems fine except with the Hitachi SATA Disk Device. The computer says Drive0:Hitachi...


It could be that the disk-drive is "dying" -- when Windows tries to write to a "bad" spot on the disk, it will "freeze" until the write is "successful" -- usually, this is only milli-seconds, which you may not have noticed. If the disk-drive cannot write the data, it will "fail". Replace the disk-drive.
If it still is under warranty from Hitachi, they should replace it, at minimal cost.

Feb 14, 2011 | Hitachi (hts545050b9a300) 500 GB SATA Hard...

1 Answer

I want to back up a 2nd copy of a quickbooks pro 2006 file but it won't work. When i try and load it from the backup file on my hard drive it says that windows cannot open the file, and to use a program...


You need to make the backup from quickbooks using file,
backup. Select the drive you want the data stored on. Then if you need the backup data you need to use file, restore.
you are only backing up the data so you have to run the
file from the program, with the restored data.

Sep 19, 2017 | Intuit QuickBooks® Pro 2006 Full Version...

3 Answers

How can i make quickbooks 2005 run on a vista laptop?


Here is how to load and activate Quickbooks 2005 on Vista...

First of all, if you already have an activated copy of QuickBooks 2005 on another computer open it and go to "help" "my license information" and print this out so you have the details needed for activating your reinstalled copy (you don't need a fresh activation key and you may have trouble getting one as QuickBooks 2005 is no longer supported by Intuit).

On your new Vista computer, insert the QuickBooks CD but cancel any program install windows that pop up. Go to my computer and find setup.exe on the CD, right click and select the option to "run as administrator"

Once installed, navigate to the QuickBooks folder on your hard drive (typically C:\Program Files\Intuit\QuickBooks) right click on QB32.exe and on the compatibility tab select both Disable visual themes" and "run as adminstrator". Now open this file to run QuickBooks and select "file" "Update QuickBooks" to download and install all updates. QuickBooks will not work properly until you have downloaded the updates, closed and reopened the program.

I had problems with activation but I got around this by unplugging my network cable so that I had no internet connection. If you run QuickBooks without an internet connection, when the screen pops up asking you to "activate" click next and the screen to enter your license details will appear. enter your details (printed out from your previous installation) and you are done. You can restore the internet connection and use QuickBooks 2005 normally.

Good luck!

Andrew

Jul 09, 2009 | Intuit QuickBooks: Pro 2005 for PC

1 Answer

Backing Up and Restoring Quickbooks Correctly


hello, if i were you , get WINDOWS LIVE ONE CARE . it is a great program, backing up youre files is easy as pie, also internet security an much ,much more. you will fall inlove. best of all ,you can try this for 3 months FREE. i have WINDOWS LIVE ONE CARE , and it is awsome. THIS WILL FIXYA. GO TO WWW.WINDOWS LIVE ONE CARE.COM

Apr 05, 2009 | Intuit QuickBooks: Pro 2005 for PC

2 Answers

Quickbooks Pro-restoring a back up from a previous version 2005


If is any help - we have just had the same problem.......had version 5 (very old) of QB
changed computer to Vista and would not work so had to buy Pro 208 for Vista . We really had to get in touch with Quickbooks - they send you a free upgrade kit (disc which is Pro 2006 version (not a fuull version but enogh to get the data over) then you load that on your old machine transfer your data to that then copy that again - then load into Pro 2008 - worked fine for us - have come across a hiccup with VAT - but however I guess we are going to have to give in and phone them after the Bank holiday........apart from that everything was fine.

be brave and phone 'em - tech support was helpful.

May 05, 2008 | Intuit QuickBooks Pro 2008: Windows

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