Question about Dell Inspiron 1525 Laptop

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Will not charge although it can detect it is plugged in

Hi, when i plug the charger into charge the laptop detcets that it is plugged in however it will not charge it. I have checked the battery stauts and it says it is healty however it is not chrged a single bit so it means i can not work on my laptop when it is not plugged in. It just says that the battery is idle and not charging when it is plugged in although it can detect the fact that it is plugged in. Also i dont konw whether this is any help but it says AC adapter type: unknown device installed. Wheter this menas anything i dont know but i really need to fix it. Thanks Natasha

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Hi Natasha,

Unfortunately this is a common problem with current Dell laptops. The notebook checks whether or not you are using an official Dell charger, and if not then it refuses to charge the battery even though the laptop will still work. This means that if you are using a third party charger you will only be able to keep doing what you are doing.

If on the other hand it IS an official Dell adaptor then it is possible that the sensor in the adaptor is faulty. Either way if you want your battery to charge you will need to get the right adaptor from Dell.

I don't like the fact that Dell notebook work this way as there are many perfectly good third party adaptors on the market but at the moment there is no other way around this issue.

All the best

Rob

Posted on May 27, 2009

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