Question about HP OfficeJet 4215 All-In-One InkJet Printer

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HP OfficeJet 4215 can not send fax

Can not get a dial tone when fax is sending it dials but we get nothing

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  • 241 Answers

Check for dial tone at the fax machine

Plug in a telephone on the cable from the wall.
Do you get a dial tone?
Yes,
Something is wrong with the fax machine.
No,
Call the phone company or a telephone repairman.

Posted on May 27, 2009

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If you can receive you should be able to send. Is the setting on your printer on tone or pulse dialing? I have a 5610 and just plugged it in and started playing. Can you let me know if it dials and if it does what sounds do you hear? If it dials the problems might be related to the tone and pulse dialing. If it doesn't then let me know what and how you installed your software? Is it connected to a PC or stand alone?

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Please help me send a fax on my HP 5610


Send a fax
You can send a fax in a variety of ways. Using the control panel, you can send a blackand-
white or color fax from your HP All-in-One. You can also send a fax manually
from an attached phone. This allows you to speak with the recipient before sending
the fax.
If you frequently send faxes to the same numbers, you can set up speed dial entries.
For more information on setting up speed dial entries, see Set up speed dialing.
Send a basic fax
You can easily send a single- or multiple-page black-and-white fax by using the
control panel, as described here. If you want to send a color or photo fax, see the
onscreen HP Image Zone Help.
Note If you need printed confirmation that your faxes were successfully sent,
enable fax confirmation before sending any faxes. For more information, see
Print fax confirmation reports.
Tip You can also send a fax manually from a phone or by using monitor
dialing. These features allow you to control the pace of your dialing. They are
also useful when you want to use a calling card to charge the call and you
need to respond to tone prompts while dialing. For more information, see Send
a fax manually from a phone or Send a fax using monitor dialing.
1. Load your originals, with the print side up, into the document feeder tray. If you
are sending a single-page fax, such as a photograph, you can also load your
original on the glass.
Note If you are sending a multiple-page fax, you must load the originals
in the document feeder tray. You cannot fax a multiple-page document
from the glass.
2. Press Fax.

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No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

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1 Answer

Office jet all in one printer 4215


If you are using speed dial to dial the fax number, the HP Officejet
might be dialing too fast or too soon. To solve this problem, try one
of the following:
Try manually dialing the fax number from the HP Officejet front
panel, or from an attached phone. For information, see send a
fax using monitor dialing
on page 43 or send a fax manually
from a telephone
on page 43.
Re-create the speed dial setting and insert some pauses. For
information, see create individual speed-dial entries on
page 56.
If your telephone line has a PBX system, make sure you are dialing
the number for an outside line before dialing the fax number.
The receiving fax machine might be having problems. To check this,
try calling the fax number from a telephone and listen for fax tones.
If you cannot hear fax tones, the receiving fax might not be turned
on or connected, or a voice mail service could be interfering with
the recipient’s phone line.
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

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1 Answer

HP 4215


try connecting a normal phoneline to that line and try.
It might be a prob with long dist calls.

If u are ok with the phone test, check its in tone or pulse. Try switching. Then also if that is not working just reset the printer and try.

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