Question about HP Pavilion dv7-1020us Notebook

3 Answers

Hp dv7 keyboard issue

HP DV7..some keys don't register [g, h, ', backspace]. i'm using onscreen keyboard to type. brand new computer. this problem occurred several months ago, but it seemed to resolve itself after waiting and rebooting. there's no dust underneath. what's wrong? is there a reset function. the laptop keyboard setting is the same as when i bought it.

Posted by on


3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hey guys, I just had this problem, I have alot of problems with my DV7 laptop, top panel started malfunctioning, then it thought i was turning the volume up and down by myself, also my g h ' and backspace stopped working along with other problems that I don't want to bore you guys with, whats the answer? Remove the battery for 10-15 seconds and clean the connectors and this has ALWAYS fixed all my problems. Hope this helps.

Posted on Jan 26, 2010

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem and looked everywhere for a solution. Eventually I did was was suggested above, took off my keyboard and re-affixed the connector cable ribbon to its connector. It solved my problem perfectly and it wasn't hard at all.

This link does a good job of showing you which screws you need to remove to access your keyboard:

but I found the following walk-through much more helpful - start with step 5

good luck

Posted on Jun 03, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 89 Answers


It sounds like the keyboad is faulty or not plugged into the system board correctly. If you know how to remove the key board, try to re-seat the laptop. If not your laptop will be under warranty and I suggest that you take it to a repair shop for repair.

Where do you live, if in Canada I can direct you to an HP repair shop in your area.

Posted on May 27, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i re-attach the up arrow key on my hp pavilion dv7-6143cl? It has come loose but all of the parts are still intact.

Hello thf you look closely at the place where the key fits examine it and look to see if there are any broken tabs if not the key should simply press back in it does take some pressure and you should feel a snap when it is locked in place
Now if it does not then the key itself may be faulty which means you can get a another key from a old key board or just replace the keyboard itself they really are not too expensive ok
Hop this helps
Best regards Michael

May 18, 2014 | LotFancy Black keyboard for HP Pavilion...

1 Answer

My HP Pavilion dv7-3080us is having a keyboard problem. Pressing F8, or Backspace does nothing. The problem occured soon after purchasing the computer and simultaneously for both keys. The keys doesn't...

The keyboard got busted. If it has warranty send it back else you can shop for a replacement keyboard online. They are easy to install and doesn't require much work.

Jan 17, 2011 | HP Pavilion dv7-1130us laptop

2 Answers

''HP Pavilion dv7-1183CL Laptop Keypad Issue'' Keypad/NumberPad/NumPad is randomly slow, stuck, or disabled. The Keypad will not stay enabled. Holding down a number on the Keypad and pressing the Fn Key...

a new keyboard? or maybe the cable end inside is loose?
in ebay type, dv7-1183cl keyboard, see em,?
or read the manual called service, on that pc, at
see the 100 keyboards for 100 languages? yah.
one is yours, find it write down the P/n for yours
back to ebay and find it.
or ask at not here, we are not hp.
its that or virus infected.
we boot to a linux or windows PE live disk or stick
if the key works now, then you learned in 5min work
the problem is our unstated OS. is corrupted.
why not have tech, just fix it.?

May 30, 2017 | HP Computers & Internet

1 Answer

My HP Pavillion keyboard is keying properly

az i think your keyboard language has changed. from language bar you should change the language of keyboard. control panel-region and language- keyboard and language- change keyboard.

Apr 06, 2010 | HP Pavilion dv7-1020us Notebook

2 Answers

My esc key popped off of my pavilion dv7. do you

you can search ebay

Jan 14, 2010 | HP Pavilion Laptop dv7-1025nr

3 Answers

The g and h keys don't function


Still? Was this the problem before? I have seen viruses that effect the keys. Download and run AVGFREE, MALWARE BYTES, and SUPERANTISPYWARE. Once these ae run, now how is the keyboard? If still a problem goto START, Run and type MSCONFIG. Once this is on the screen then select Disgnostic Startup. Save and Reboot. Only the basic OS will load. If the keys still don't work then it can only be the KB, KB connector, or mother board.

Sep 24, 2009 | HP Pavilion dv7-1130us laptop

1 Answer

Backspace key popped off

Replace the keyboard, the little frame underneath the key is bent or broken very easily. Replace the keyboard for $50 and move on...

Aug 22, 2009 | HP FS151UA Pavilion dv7-1170us 17"...

1 Answer

How to put hp pavilion dv7-1245dx key back on the

They just snap back on but notice if the key is broken then what you need to do at this point is by a replacment key or buy a replcement keyboard.

Jul 31, 2009 | HP Pavilion dv7-1240us Notebook

1 Answer

Keyboard on hp dv7-1130us stopped working

This sounds alot like a virus i once had!
try a system restore to the point before these problems occured. if that doesnt work run a full virus scan. If that doesnt fix the problem you may have to wipe the hard drive completly.

Apr 26, 2009 | HP Pavilion dv7-1130us laptop

Not finding what you are looking for?
HP Pavilion dv7-1020us Notebook Logo

6,156 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides