Question about D-Link DCS-6620G Network Camera
My dlink 6620g is about 3 years old, and when i recently set up a new wireless network i found that i cannot reconfigure any of the camera's settings (wire connection to the router for configuration, have tried to reconfigure in the camera configure page - nothing - it remains on the olds settings for everything; tried to reset to fasctory settings via dlink's installation pgm - same result; tried to reinstall latest firmware - simply toodles along with no progress for an hour or mare with the same result)
The camera "reboots" (ie rapid blinking leghts and cycles through the PTZ motions) but when it comes back up i have the same, original, useless settings for wireless, etc.)
All I really need to do is change settings from WPA back to WEP, but the camera's memory appears frozen.
i have reset two other 6620 gs and they work fine on my new router, so i'm sure its not a network/router issue.
Dlink's support can't help - and of course i'm out of warranty.
Any suggestions? Any sources for repail servcices? Since the lowest price i can find for a new replacement is $625+ i figure a rerasonable try to repair might be worthwile?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Posted on Nov 10, 2009
These cameras are touchy. Hold the reset button on the back in for about 20-30 seconds. Bring up the CD software you got with the camera, it should spot the camera right off and you can configure. That seems to be the only way I can communicate with this model. After setup, then browsers, etc seem to work fine. I would also download the latest Firmware and update.
Posted on Jan 10, 2010
SOURCE: No image on my DCS-6620
Not sure what image you are looking for on the browsers.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud
Posted on Jun 24, 2010
Tips for a great answer:
May 02, 2013 | D-Link (DSL-2640B) Wireless Router
Jan 24, 2013 | D-Link DIR601 WirelessN 150 Home Router...
May 18, 2012 | D-Link DIR-412 Mobile Broadband Wireless...
May 24, 2011 | Computers & Internet
Apr 17, 2011 | D-Link AirPlus DI-524 Wireless Router
May 19, 2010 | D-Link DIR-615 Wireless Router
Mar 31, 2010 | D-Link DIR-625 (790069292637) Wireless...
Nov 25, 2009 | D-Link DIR-625 (790069292637) Wireless...
Oct 27, 2007 | D-Link DI-624 Air Plus XtremeG Wireless...
none/blank. Initially, to acces some ISPs, the DLink would also ask for a password but once set will never ask again except when a reset is done.
On the old PC with the D-Link DWL -G122:
1. there is no need for a network key since you are not using one (as you posted) and therefore should be set to Open/Disabled/Not used;
2. When you installed the software from the CD that came with the D-Link USB wireless adapter on the old PC, other than the usual driver, it is highly possible that another software was installed. This is the DLink Configuration Utility which should be used to configure/connect the G122 rather than the built-in Windows WiFi Configuration. You can verify if this was installed under your Start/All Programs/D-Link Air USB/D-Link Air Utility. If present, use this to initially configure the G122.
hope this be of some help/idea. Pls post back how things turned up or should you need further information.
Good luck and kind regards.
Oct 24, 2007 | Computers & Internet
470 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: