Question about Dell Dimension 3100 PC Desktop

2 Answers

Cannot play DVD films

According to properties this unit is working correctly, but I can´t play DVD films. When I insert a disc it does not recognize it, but says I shall insert a disc into the device. There is no problem with any CD disc. PC: Dell Dimension 31oo

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  • treval36 May 29, 2009

    Thank you. Unfortunately it didn´t help. When trying to play the player says "cannot find DVD directory". I don´t guite understand what that means.

  • ultimitloozr May 11, 2010

    It looks like that model shipped with either a CD-RW drive or a combo CD-RW/DVD-ROM drive. Are you sure you have a DVD capable drive?

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Put a DVD into the drive and look at the contents of the root directory with Windows Explorer. You should see two directories listed there: VIDEO_TS and AUDIO_TS. If you don't see them, the drive is defective or not DVD-capable.

Posted on May 29, 2009

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Download the K-lite here http://www.free-codecs.com/K_lite_codec_pack_download.htm
and install it. You should be able to play DVDs. Choose the full version.

Posted on May 27, 2009

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