Question about HP Pavilion dv9700t Notebook PC

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Hp pavilion dv9000 wont boot,coloured lines appear no bootscreen

Laptop was working fine then suddenly stopped after lifting screen out of sleep mode. Everytime i start the thin coloured vertical lines appear along with black screen. The pc wont boot or even start windows. Have tried taking battery out and running it off power but same problem persists. Please help

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This is caused by burn out of the Nvidia graphics chip on the motherboard. You need a new motherboard. This is due to a design flaw (the subject of a class action against HP in the USA). I have had two motherboards fail on me in this way so far - do not expect any worthwhile support from the HP "support" people they are all in India and can hardly communicate outside of their simple repetative scripts. Its impossible to escape them - I tried communicating with head office but all you get is contact details back to the incomprehensible Indian call centre. I strongly recommend against ever purchasing from HP again.

Posted on May 27, 2009

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