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Sean Williams Posted on Jan 12, 2014

System freeze When i turn system on it goes to windows error recovery and ask to repair or start normally. when i repair it starts and then freezes. When i start normally it says starting windows but never does. I went to the setup page before it tried to boot and it stayed in the setup and never froze. Whats going on?

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perry d

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  • Contributor 32 Answers
  • Posted on Jan 12, 2014
perry d
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I would try booting to safe mode then do a system restore

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Aspire 5475 freezes on startup

It is most certainly a driver, but if you cant access the safe mode also that could be a hardware issue.. Try to troubleshoot with a windows installation cd. Put it in and boot the pc. It will start the windows instalation, you choose repair computer and not install windows. The command prompt will open, try to troubleshoot from there.. Thanks!
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When I turn on my laptop it goes to a windows error recovery page and gives me the options to launch startup repair or start windows normally. When I launch the startup repair my screen goes black and only...

Hello.

Sounds like the Windows Recovery Partition is corrupted or your hard drive may be faulty.

But, first try to boot your system in Safe Mode (press F8 repeatedly as it boots) and choose Safe Mode or Last Known Good.

If it still doesn't boot properly, try the diagnostics to determine if a hardware problem - boot your system and press F 12 (or F2) repeatedly.

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Try to start up in safe mode or go to the recovery console to 'recover' to original settings of the computer, or try to 'restore.'

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When i turn on my laptop it goes to start windows normally or last known good configuration but when i select one it goes right back to start windows normally page again

Insert your OS system disk or recovery disk. reboot computer, boot from DVD, start installation of software, do not repair from the first prompt when asked, click install, once windows searches for previous version of windows click repair. This will reinstall the system folders and straighten out any registry problems. once complete you are done.

I’m happy to help further over the phone at https://www.6ya.com/expert/walter_628d4d23d01fb34d

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