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I have installed an HP 3525DN Printer. When I turn on the unit, I have the ready, something and attention light coming on one after the other constantly. I have checked the cartridges and I still have the same problem. Can someone tell me what is the problem and how do I solve it?

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  • EFX-09 May 27, 2009

    I have forgotten to mention that I could not go into the menu. I will go back out onsite tomorrow and I will try your solution. Would you know what is causing the problem?

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Hi....take it to a tech to check about the system control chip... the control chip would have gone bad... and they will replace u with a new chip..
or else Try manually moving the head carriage back and forth a few times!
Also check, if there isn't some piece of paper lodged inside, if yes try to remove it carefully!..

these are the possible solutions u can try out...
thank u
rate me

Posted on May 27, 2009

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  • Master
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Hi

Unplug the printer for 30 minutes, and then plug the printer back in power outlet. If this doesn't solve you problem then reset your printer by--

Use the RESETS menu to restore factory settings.
1. Press the Menu button.
2. Press the down arrow to highlight the CONFIGURE DEVICE menu, and then press the OK Button.
3. Press the down arrow to highlight the RESETS menu, and then press the OK button.
4. Press the down arrow to highlight the RESTORE FACTORY SETTINGS option, and then press the OK button to reset the product to the original factory settings.

You can get more information regarding your hp printer from the this link--

HP 3525DN Printer Manual

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on May 27, 2009

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1 Answer

The red triangle light with the "!" in it keeps flashing. I've just printed some things off but now it's not printing. Need it to print obviously..


ATTENTION light(triangle): Indicates that the print-cartridge door is open, print cartridge is missing, and other errors.

If ATTENTION and READY light is blinking:

Printer initialization
The printer is initializing.
No action is necessary.

Cleaning mode
A cleaning page is printing.
Wait until the cleaning page has finished and the printer is in the Ready state.
This could take up to two minutes.

If ATTENTION and READY light is on:

Fatal error
Turn off the printer, and then unplug the printer power cord for 30 minutes.
Plug the printer power cord into the power outlet, and then turn the printer on.
If the error persists, replace the printer.

If ATTENTION light is blinking and READY light is off:

  1. Attention: door open, no print cartridge, or media jam
The printer is in an error state that requires operator intervention.
Check the following:
? The print cartridge door must be completely closed.
? The print cartridge is correctly installed.
? There is no media jam.

2. Out of memoryThe printer is out of memory.
The page you are printing might be too complex for the printer's memory capacity.
Try lowering the resolution.

Aug 01, 2011 | HP LaserJet 1020 Printer

2 Answers

DIMM Error HP P3005n


Are you usingoriginal HP Dimm chip?, does machine turn on and come to ready when it is standing on it own (not hooked to p.c.) if not can you tell me exact light patten displayed

Dec 13, 2007 | HP LaserJet P3005n Printer

2 Answers

Code ereur 59


A code error 59:

Description A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly. Action
  1. Press the green c00099346.jpg (Select) button to continue.
  2. Turn the printer off, and then turn the printer on.
  3. If the error message returns, turn the printer off.
  4. Perform a cold reset.
    1. Turn the printer on.
    2. Watch the control panel.
    3. When the memory starts counting, press and hold the green c00099346.jpg (Select) button.
    4. Continue holding the green c00099346.jpg (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
    5. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
    6. Press c00099347.jpg (Down Arrow) button once. The control panel will display COLD RESET.
    7. Press c00099346.jpg (Select). The printer will perform a cold reset and then continue its power-on sequence.
  5. If this message persists, contact an HP-authorized service or support provider.

Mar 02, 2011 | HP LaserJet 5550DN Printer

1 Answer

When the printer is booting it is stuck at **************************, when it do comes on it comes with error code Error 49.4c02 Product model: HP Laserjet 4100N


Thank you for contacting FixYa with your printer inquiry.
HP Laser Jet 4100 49.4C02 Error

49.xxxx PRINTER ERROR
Description 49 errors are generally communication errors or file related issues and can usually be resolved by following the steps below:
Action Turn the printer off, and then turn it on again.
If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card (or any third-party devices), if installed.
Wait at least 30 seconds before plugging the printer back in directly to a wall outlet. Do not plug the printer into a power strip or a surge protector.
Turn the printer on. If the 49 error returns, turn the power off, and then unplug the printer. Remove the formatter board.
Check that the parallel I/O board is firmly installed on the formatter board.
Check for any non-HP memory DIMMs. If any extra memory is installed, remove it.
Reconnect the power cord, and turn the power on.
If the 49 error returns, perform a cold reset.
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select) button.
Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD RESET.
Press (Select). The printer will perform a cold reset and then continue its power-on sequence. If the error code continues to come back, it requires a firmware upgrade.
If the 49 error returns, contact an HP-authorized service or support provider.
Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

Jan 05, 2011 | HP LaserJet 4350 Printer

1 Answer

HP4550 - 49.00FF service error


Turn off the RAM disk on the printer.

Follow these steps:

Troubleshooting steps

1.
Verify that the formatter light is blinking or steady. If the formatter is blinking, it is functioning properly and probably does not need to be replaced. If the formatter light is not blinking, proceed to Step 2.
2.
Turn off the printer and unplug the power cord.
3.
Remove the HP Jetdirect card, third-party device, hard disk, parallel cable, or IFR cable from the formatter if one is installed.
4.
If the error continues with accessories removed from the formatter, perform a cold reset on the printer. Ensure the HP Jetdirect card is not in the printer during a cold reset or the card settings will be changed back to default settings. To perform a cold reset, do the following:
1.
Turn on the printer.
2.
Watch the control panel.
3.
When the memory starts counting, press and hold the green (Select ) button.
4.
Continue holding the green check button until the Ready, Data, and Attention lights flash once, and then stay on steady.
5.
Release the check button when the Ready, Data, and Attention light are on steady.
The control panel will display SELECT LANGUAGE .
6.
Press (Down Arrow ) button once. The control panel will display COLD RESET
7.
Press (Select ). The printer will perform a cold reset and then continue its power-on sequence.
5.
If the printer comes up to ready, print a Configuration page. If a 49 error occurs from printing internal pages, continue on to the next step.
6.
Turn the printer off and unplug the power cord.
7.
Remove the eight screws around the formatter.
8.
Remove the formatter. See Figure 1.
9.
Reseat the firmware and memory modules on the formatter. Check for any DIMMs that are non-HP and remove them. Non-HP DIMMs are not supported by HP and may cause this error. Replace with HP DIMMs, if necessary.
10.
Reseat the daughter (interconnect) board. The daughter board is connected to the formatter behind EIO slot #1. To release the daughter board, push in the black retaining tab underneath the formatter then lift up the one side of the daughter board.
11.
Reseat the daughter board.

12.
Install the formatter.
13.
Turn the printer on again.
14.
If it comes up to READY , print a configuration page. If a 49 error does not appear from printing internal pages, or at power up, continue to the next step.

15
Install the HP Jetdirect card and hard disk before installing the formatter. Verify that each device is properly seated.
16
Test any EIO devices, by turning off the printer, installing each device separately, and printing a Configuration page. Repeat for each EIO device.
17
If the 49 error occurs with any EIO device installed, replace that EIO device.

Oct 05, 2010 | Computers & Internet

1 Answer

Unable to print a configuration page for hp jaserjet p2015 Series printer


Try this:
To print a Configuration page, press and hold the Go button for 5 seconds. When the Attention lights in on, relase the Go button (The printer is ready with no job activity)

To print a Demo page, press and release the Go button.

If the printer has a network card and the page is not come out, then is possible to view config page in web browser by typing printer IP address. Sometimes an administrator ID and Password should be necessary.
A cold reset should be resolved this issue.
steps for cold reset
---------------------
a)Turn off the printer.

b)Press and hold the Go button.

c)Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.

d)Release the Go button.

NOTE: If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.Even if any other lights come before the attention light re-do the process.If at second attempt the same thing happens then there is nothing that can be done you will need to contact HP for tech help.

Attention !!!!! The Cold reset erase network card
configuration

Sep 22, 2009 | HP Office Equipment & Supplies

1 Answer

Error Code 51.2 C on an HP 4600


A 51.2 error message means that there is an error 51(Printer Error).2 (Laser Error) C (Cyan). This basically means that there is something wrong with the laser and the cyan color laser.

Reference via HP Website, Click Here

To Fix the problem:
  1. Press the green c00224695.jpg (Select) button to continue.
  2. Turn the printer off, and turn it on again.
  3. Perform a cold reset.
    1. Turn on the printer.
    2. Watch the control panel.
    3. When the memory starts counting, press and hold the c00224695.jpg (Select) button.
    4. Continue holding the c00224695.jpg (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
    5. Release the c00224695.jpg (Select) button when the Ready, Data, and Attention light are on steady.
    6. The control panel will display SELECT LANGUAGE .
    7. Press c00224697.jpg (Down Arrow) button once. The control panel will display COLD RESET .
    8. Press c00224695.jpg (Select). The printer will perform a cold reset and then continue its power-on sequence.
  4. If this message persists, contact an HP-authorized service or support provider.

Mar 21, 2009 | HP LaserJet 4600 Printer

1 Answer

Have error code says 79 service(0142) Trap:00 Adr:0018D3F4


Turn off
Remove printer cable or
If it has a network card remove it
Turn printer back on
Let it come to Ready
turn off
re-install all cables / network card.

Jan 27, 2009 | HP LaserJet 5si Printer

1 Answer

Laserjet 2015n powers up for 2-3 seconds - but no lights come on - and then it powers down.


Hello,

Please perform the following.

Super NVRAM initialization Turn off the printer.
  1. Press and hold the Go button.
  2. Turn on the printer and continue to hold the Go button for at least 50 seconds. During this process, the Attention , Ready , Go lights turn on. Then the Attention and Ready lights turn off, leaving only the Go light illuminated.
  3. Release the Go button. The Go , Ready and Attention lights turn on.
  4. Press and hold the Go button. All lights turn off. During the next three seconds, the Go , Ready and Attention lights turn on in that order, one per second.
  5. Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.

Sep 19, 2008 | HP LaserJet P2015dn Printer

1 Answer

Metwork card


Hello,

Your printer is a dn model, which means it is duplex + network. Please unplug the network cable and perform the following:

Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.
  1. Turn off the printer.
  2. Press and hold the Go button.
  3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
  4. Release the Go button.
    If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
  1. Turn off the printer.
  2. Simultaneously Press and hold the Go and Job Cancel buttons.
  3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
  4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
    If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.

Now connect the netowrk cable and wait for 5-mins. After that print a configuration page and confirm the IP address.

- Nikhil

Jul 09, 2008 | HP LaserJet P2015dn Printer

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