Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven
How do I get my Kenmore oven unlocked after self cleaning mode? It has been locked since the self cleaning has since ended over 10 hrs ago. I tried hitting cancel many times and unplugging it for a few minutes
I had the same problem today. After I cleaned my self cleaning oven the cycle went back to normal but the oven door would not open even though the screen was clear and didn't read locked. I held the stop button for 3 second, I don't remember what the message said on the screen but I held the stop button in again for 3 seconds and the screen said locked then I did it again and the screen said door and the oven opened. I don't know, maybe it was just sheer luck it's worth a try. I'm happy.
Posted on Aug 31, 2008
Try putting it back into clean mode and and listen for the lock motor to start turning. If you can hear it, keep trying the door until it opens. Don't hold steady pressure on the latch, just pull a little then let off. After you get it open, hold in on the door switch and cancel the clean mode and it should go back to correct position. If this doesn't work, you may have a failed door latch, control, temp sensor, or switch. Post back with the complete model number and I will look it up and see which latch assembly you have and see if we can get it unlocked manually.
Try putting it back into clean mode and and listen for the lock motor to start turning. If you can hear it, keep trying the door until it opens. Don't hold steady pressure on the latch, just pull a little then let off. After you get it open, hold in on the door switch and cancel the clean mode and it should go back to correct position.
If this doesn't work, you may have a failed door latch, control, temp sensor, or switch. Post back with the complete model number and I will look it up and see which latch assembly you have and see if we can get it unlocked manually.
Posted on Oct 21, 2007
After inadvertently pushing the wrong button late last night
(caz' I noticed the oven light was on)
I was having the same problem with the door locking and not unlocking. I tried what I read posted here to no avail. However,I ended up fixing the problem (just now) by simply "holding down" the "Stop/Clear" button for a few extra seconds and wallah!
Posted on Feb 13, 2009
Just Toasted: Mod 790 45792.101. Just fixed the problem.
Pulled the unit out from the counter-top. Opened up the rear panel protective cover. With power off, I disconnected one side of the motor limit switch. Powered up again and started the clean cycle. The motor advanced the lock 1/2 turn. Powered down again, reconnected the limit switch and powered up again. This time, the motor advanced the lock to the full up-right or unlocked position. The trouble light went off and everything works normally.
I had called Sears for help, earlier this week. After talking to numerous people about it, my only options were:
1. Did I have a warranty?
2. Did I want to purchase an extended warranty?
3. Did I want to schedule a service call?
When I asked for a supervisor, he asked for my telephone number and advised me they had no record of me. I said the builder had the range installed and I did not have anything but the user manual.
He re-explained the above options and said :
If I wanted none of the above, he could not talk and would not talk to me.
Now that's real Sears customer service for you.
I told him I would tell a few people about the service policy, and would not buy a Sear appliance again. Thanks.
Posted on Mar 08, 2008
Flemingxyz had the correct solution for my problem. I have a wall oven version and holding down the clean button as described resulted in the door coming open.
Thank heavens for this forum.......
Posted on Dec 19, 2008
I have a kenmore oven I put the oven in lock and placed it on clean. held the clean button down for 3 secs when i was done and returned the lever to the unlocked position and when I went to open the oven
it comes out about and inch and is locked.
Is there any tricks to getting it open with out taking it apart.
Posted on Sep 06, 2008
If you have this problem again or before you use the clean cycle again do the following. Turn off the cicuit breaker to the oven, remove bottom drawer, unplug the power cord, open the oven door, try pulling up the oven top; (there may be screws holding down the oven top). observe the locking mechanism, the plate the latch is attached to will sometimes catch on the arm that actuates the latch. Bend the plate down making sure the latch will not hit the top of the door opening. This should solve the problem. When the arm is caught on the edge of the plate the latch will hang in the closed or mid position. With the power off and the power cord unplugged you can also remove the back cover, (there may be a top and bottom cover), remove the top cover first. Remove the screw from the arm thats attached to the locking motor (you will is the arm extending from the front of the stove to the motor). Actuate the locking mechanism by pulling on the arm to see if it will move without any obstruction. As long as the locking motor and or oven control module is not defective (since the stove is new this should not be the case) this shuold be all that is needed. In the future be carefull not to accidentally push down on the locking latch because this will cause the arm to drop downward and catch on the plate again.
Posted on Apr 15, 2008
Look...all you do is remove the back panel. It takes 2 minutes. you'll see the pulley on the upper left. turn it. check to see if the door is unlocked. Done!
Posted on Oct 03, 2012
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