Question about M-Audio M AUDIO RADIUM USB KEYBOARD SNDUS70070
Recently I have bought a new midi controller "M-Audio 49e keystation" .I have follow steps by steps in installing the keyboard driver software that comes with it onto my PC, with window XP platform(this product is both mac and window compatible).I managed to turn on the power of the keyboard with lights on but not sure why nothing happen when I press the key on the keyboard itself. I am sure my PC is able to detect the device during installation as there's a icon on my right bottom corner which says "new hardwarefound - keystation 49e " .And it even indicate that" new hardware is ready in use". I have also select the "audio and sound device" in control panel to select the MIDI music playback as "keystation 49e" . After the steps , I go direct to control panel again ,select system=>hardware=>device manager=>unversial serial bus controller. Due to there's too many USB device , I open one by one to choose the correct USB, then I found the USB with "keystation 49e " indicated , then I choose update the driver accordingly. I restart my pc once again, but there's still no sound on the keyboard. Im so disappointed as it doesn't seem to be "plug and play" type. What the product indicated needs more work to be done , I guess. I have also try other midi forums to post my question on it, but no reply yet.But I do know there's couple of people out there who are using this 49e keyboards(most of them using window platform) are encountering the same problem as me. Pls try to help us .Thanks !
I'm using a Mac and experiencing all the same problems. I no longer think it's the computer...it's gotta be the keyboard. :(
Posted on Sep 03, 2008
I'm no expert here, but once you have everything installed and you configure your music software to point to the Radium, go ahead and log out of the software program (Cubase, Reason, Ableton, etc...) and turn the midi controller off. I believe the next step would be to turn the midi controller on before your music production software. With my gear, the controller is not recognized if it's turned on after the software. I hope this makes sense and works...
Posted on Aug 27, 2008
MAC SUCKS. All there stuff sucks, buy a similar PC version.
Posted on Aug 16, 2008
The 49e has been a real pain--especially if you have previously used another M-audio controller on the same machine. I just spent 3 hours to get mine working on XP (with a Creative sound card). In summary--for my machine--Windows XP kept putting the old WDM driver back (vintage 2001), even though I installed the M-Audio. I had to finally use the 'Add New Hardware Wizard' and force it to install the non-certified M-Audio drivers that were supposedly installed when running the M-Audio installer. (Skip internet search, and browse to M-Audio folder in Program files, it will eventually find them.) There are two M-Audio USB drivers that need to be 'forced' via New Hardware Wizard. But Windows thinks its drivers are a better match and even though 'device is working properly' it doesn't get recognized in your software. After I go rid of the WDM drivers and replaced them with the 2 USB ones from M-Audio, my DAW finally recognized the keyboard. I even went through regedit to clean up all the M-Audio stuff so I could get a fresh install. I don't know if this makes enough sense, but good luck.
Posted on Oct 24, 2007
Buy a Mac, Then you won't have that problem.
Posted on Oct 21, 2007
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