Question about LG VX8350 Cellular Phone

1 Answer

Hinge broke on LG VX8350 Phone

I have only had the phone since October - Verizon said that I would have to file it on insurance and pay $50.00 deductible - can the top part of the phone be replaced? If I got an old LG VX8350 phone could I just exchange the top on one for the top on my broken one? I have the exact same situation and I just came home from the Verizon store - "they are aware that this is an issue but since this is out of the one-year warranty, all they can do is for me is to recommend me to upgrade, pay the $30 fee for upgrading too soon, and pay for a phone for $150 ($50 rebate will be be returned) or I can pay $50 to get a refurbished exact same phone. Why on earth would I want another phone that is defected - because if this is an "issue" you know in time, this will happen yet again? Verizon was UNWILLING to help. I said well maybe I will need to take my business elsewhere - they could have cared less. So buyers beware - do not purchase an LG phone or sign up with Verizon. Neither one will stand by their products.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem with my VX8350 and when I called customer service they told me the same thing, but then I took the phone to a Verizon company owned store and they replaced the phone for free as it was a know problem with this model.

Posted on Jun 21, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

6ya.com

Download 6ya

6ya.com

Need repair answers fast Use 6ya to...

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Download pics from verizon lg phone to computer
Go to your LG's menu, and select "Connectivity" (I'm assuming here that LG uses a uniform menu across several phones).

Select "USB Connection"

Select "Mass Storage"

Now simply connect your LG to your PC via a USB cable, and both your phone memory and memory card will be recognized by your PC as removable drives. Browse through to copy, cut and paste your files.


Audi parts

May 23, 2012 | Verizon Communications LG VX8350 Cell...

1 Answer

Today I turned my verision phone, LG Octane, off while in doctors office. Now it will not turn on. I have placed it on the charger, still nothing. What can be done? It has not been dropped, nor has it...
I loved my LG8350, until it did this same trick. I called the insurance company and they replaced it in less than 24 hours.

Bottom line, I dont think you can fix it yourself. If it is insured, call the insurance company. If it is not, have your service provider repair it or simply replace it.

Thaks for your interest in FixYa.com

Jul 28, 2011 | Verizon Communications LG VX8350 Cell...

1 Answer

I JUST RECEIVED MY 3RD VX8350 REPLACEMENT (PAID $50) AND, JUST LIKE THE OTHER 2, IT RANDOMLY SHUTS OFF ON ITS OWN. MY DAUGHTER JUST GOT A NEW ONE THRU ASSURIAN ON HER INSURANCE PLAN AND IT IS DOING THE...
These phones have a hardware problem which can not be fixed, even if Verizon wont admit it.

Feb 18, 2010 | Verizon Communications LG VX8350 Cell...

1 Answer

Had 3 of this vx8350 from verizon break on the same right hinge.
I have the same issue and am considering cancelling my Verizon service because they won't replace it without paying $50.

Sep 17, 2009 | LG VX8350 Cellular Phone

1 Answer

Right hinge broke
time to trash or repair the phone you have cut or damaged the flex within the hinge thats why it dont finish loading! time to upgrade good luck

Sep 01, 2009 | LG VX8350 Cellular Phone

1 Answer

Right Hinge Broken
Here is the response that I got from Verizon customer service today via e-mail. I, too, have the broken hinge on a new LG VX8350:

"According to our records a limited number of LG VX8350 devices may exhibit a cracked hinge or stress cracks on the front housing from normal operation. LG determined hinge / stress cracking is due to a production issue with the hinge. LG has implemented corrective action to resolve issue in future production and devices repaired by LG."

They are replacing the phone with a certified LG. All in all, I am very pleased with their commitment to customer service. I would suggest contacting Verizon directly and letting them know that you are aware of the hinge problems.

Hope this helps.

Aug 03, 2009 | LG VX8350 Cellular Phone

1 Answer

Hinge broke on my Verizon LG VX8350 phone
I called customer service and spoke with someone different who is sending me out a new phone free of charge.

Jun 22, 2009 | LG VX8350 Cellular Phone

4 Answers

Hinge broke on LG VX8350 Phone
You need to march right back to Verizon and demand a new phone. If you do a search on the internet, there are multitudes of people with the exact same broken hinge problem. This is a design defect and should be replaced no questions asked. Verizon knows about this problem. I had my phone less than 6 months when my right hinge just broke...no dropping or other damage. I went in and they replaced it free of charge - because they knew about the problem. That was just a month ago and my right hinge broke again today...one month later. I am going to demand a new phone or they will be facing a class action law suit. Who ever told you this had to be filed with insurance and that you have to pay $50 did not know what they were talking about. Do what I am going to do and print off all of the complaints and present them to Verizon.

Jan 31, 2009 | LG VX8350 Cellular Phone

1 Answer

Can't find driver for usb data cable for Verizon LG VX8350
there should be an enable usb mode on the phone itself if not then you can use a program called bitpim which is an excelent program for syncing almost any and every phone with your pc via usb and will automaticly detect the driver required and offers help on how to connect each phone, the site to download it is: http://www.bitpim.org/

it is third party software so completely free to download and feel free to scan with any anti-virus and/or anti-spyware it is 100% clean

Dec 24, 2008 | LG VX8350 Cellular Phone

1 Answer

How do i Remove the sim card from LG VX8350
I'm holding my VX8350 right now, its a new one since I dropped (at least 20 sum times) my first one and broke the right hinge too. And unfortunately this phone does not have a sim card. If you end up getting this phone then I'd HIGHLY recommend getting the rubberized case. It makes holding onto it much easier!

Dec 23, 2008 | LG VX8350 Cellular Phone

Not finding what you are looking for?

View Most Popular

VX8350 Cellular Phone

  • Cell Phones

Related Question

Download pics from verizon lg phone to computer

  • Verizon Communications LG VX8350 Cell Phone - Black

Open Questions:

0 Answers

mute is on t mobile 768 cant remove

Apr 04, 2014 | LG VX8350 Cellular Phone

0 Answers

transfer contacts from LGVX8350 to iphone

Jan 12, 2014 | LG VX8350 Cellular Phone

0 Answers

call forwarding deactivate how to deactivate cell phone number

Jan 11, 2014 | LG VX8350 Cellular Phone

0 Answers

remove sim card

Jan 08, 2014 | LG VX8350 Cellular Phone

See all LG VX8350 Cellular Phone Questions

Related Topics

LG VX8350 Cellular Phone Logo

Related Topics:

265 people viewed this question

Ask a Question

Usually answered in minutes!

Popular Questions

LG VX8300 Cellular Phone

LG enV VX9900 Cellular Phone

LG enV VX9900 Cellular Phone

LG VX5200 Cellular Phone

LG enV VX9900 Cellular Phone

Popular Holiday Gifts Report
Popular Holiday Gifts Report

View all Fixya Reports

Top LG Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

kakima

Level 3 Expert

102366 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...