Question about SanDisk Sansa e270 MP3 Player

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Screen is off. It's frozen.

I turned on my Sansa e270 and the screen isn't working. My blue wheel lights up and stays that way but I can't turn it off or do anything. I tried to let it run out of battery and then turn it back on. Same thing happened. I tried charging it then turning it on. Same thing. I also held down the power button for a long period of time. Same thing. What do I do? I feel like I just wasted 50 dollars. I only had it for a month. Please help.

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  • 61 Answers

Holding the power button for 20 seconds should reset it.  Otherwise, there are many solutions on the support page here.

Posted on May 27, 2009

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Look at the solution I posted here. It may help you...

http://www.fixya.com/support/t2748490-e270_6gb_not_working

Posted on Aug 17, 2009

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