Question about Kenmore 44102 Front Load Washer
My kenmore Elite he4t is throwing the clothes so hard against the door that it is breaking the lock mid cycle. I had the lock replaced in Nov and it broke again 2 weeks ago. They paid for the 2nd lock and offered a 1 year warranty which i purchased because I know there is something wrong with the washer even though repairman says its running fine. I put in towels (not even a full load) and I happened to by the washer when it started to spin. It was throwing the clothes and inner drum against the door so hard there were sparks inside the washer! I paused it and took 2 towels soaking wet out and washed them seperate. When this washer spins it is so loud it sounds like it will break any minute.I feel like I have to do tiny loads and I bought this washer so I could do large loads for my 5 kids. It also rips clothes (small cuts) on occasion. I want to call for repair before the lock breaks again so I am not without a washer again but they say its fine but repairman is running empty test cycles. Any suggestions?
Call your retailer directly to make you whole.
Video tape the events and send an email to Kenmore.
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Posted on Sep 10, 2010
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Posted on Jan 02, 2017
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