Question about Verbatim VER95327 USB Hard Drive

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Verbatim External Hard Drive shuts off

I have an external Verbatim Hard Drive that connects to my USB port and gets it's power via the USB. Once connected it has worked fine, but it doesn't always connect. When my computer goes into sleep mode, it will not restart when the computer comes out of sleep mode. I have to unplug it and then re-plug it in, and even then it doesn't always connect. Sometimes the blue light (which stays on steadily when it's working) just blinks and the computer never seems to recognize it. So I have to just keep unplugging it and then plugging it back in until the blue light finally stays on (& then the computer recognizes it). It also doesn't always turn back on when I restart the system. I've only had it for 6 months so I am wondering if it's faulty equipment??

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: new verbatim 160gb usb external

I had a simliar problem. This is how I fixed it in XP;

Remove any attached external devices except the one having the
problem.

Go to:
1. Control Panel
2. Administative Tools
3. Computer Management
4. Under Storage right click on "Disk Mangement"
5. The bad drive should show up as Disk 1 with a black bar across
the top.
6. Right click on the bar.
7.Select " change drive letter and paths " and follow the instructions.
8. If number 7 does not work, go back to the menu and select
"Format". During the FORMAT I believe you will be asked to assign
a drive letter.
9. GOOD LUCK

I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.

Posted on Mar 03, 2009

  • 12 Answers

SOURCE: Undetectable External hard drive

i am unsure about this but its worth trying

go to start control panel administrative tools services and look for plug and play and make sure it is set to auto at start up and enabled it so it is started this lets your computer recognize new hardware on your computer which should let see it in your my computer screen

i hope this as help if not well i tryed

Posted on May 01, 2009

Crankstart
  • 696 Answers

SOURCE: This external drive isn't recognized by any of my computers. HELP

If it is not showing up on any computers there's most likely a hardware problem in the drive or AC adapter. Do the lights come on when you plug the power in? If not you need a new adapter, if they do the failure is either in the drive caddy circuitry or in the drive circuitry. You can take it to your local PC shop and have the techs test the HDD in a new caddy, if it works in the new caddy your done, if it doesn't you may need the help of a pro to recover your files off of the drive. Hope this helps FixYa, if you need additional assistance or a referal to a pro comment back here with questions or your country and city. Chris

Posted on Jun 06, 2009

  • 13 Answers

SOURCE: 1tb Verbatim External Hard Troubleshoot

does it work on another pc ok? Do other usb devices work ok? Give me the details and I can help you solve this.

Paul

Posted on Aug 08, 2009

YourZEN
  • 820 Answers

SOURCE: WinXP does not recognize USB device for Verbatim

Troubleshooting your USB hard drive in Windows see:
http://www.verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article

  • First check:
Link to determine the hard drive getting enough power:
http://www.verbatim.com/support/support-article.cfm?support_id=7B4B78B1-1422-1392-A837F379D15C6F2E&supportType=Article

  • Next check the hardware in My Computer > Device Manager if there are "yellow marks" for devices that require driver software to be installed.
When devices e.g. printer is connected before you installed the needed software, it can happen that the USB port is no longer recognized.
Then remove the device that shows having problems in the hardware manager.
Next install the software.
Connect afterwards or at the time the computer asks to do so.
----------
Link to your external hard drive USB 500GB on the internet:
http://www.verbatim.com/products/detail.cfm?product_id=A2EDE0FA-1143-3415-5F5A5A7E80921FE8&cat_id=A2EEE0D6-1143-3415-5FC347F5645B6AE1

Posted on Sep 24, 2009

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1 Answer

My verbatim model#53018 1TB does not respond after it is connected to my PC


Go to the Disk management service and check if the drive shows up there. The route will depend on your OS. In Windows 7, click Start > Control Panel > System and Security. Go down to the Administrative Tools and click Create and format hard drive partitions.

Look at the lower half of the window and scroll down to see all identified disks. If your external drive is listed, something got corrupted in the NTFS or FAT record. Use a third-party drive repair tool before reformatting the drive (which will delete any information on the drive). If your external drive isn't listed here, try connecting it to a different USB port. Make sure that your USB ports are providing enough power to the hard drive. (Some USB ports can be disabled for power savings/security.) If you are using a laptop, try plugging in your AC adapter/charger. If you are using a USB hub, try a direct connection to the computer (or use a powered hub).

If you are still not seeing the drive listed, there is a problem with the connections inside the external drive. Either the wiring between the drive and the controller has come loose, the USB connection to the controller is damaged or the drive failed.

If the drive is out of warranty, you can try opening the case and using a different enclosure (2.5" or USB/IDE/SATA adapter). If you have a desktop with a free SATA controller, you could try putting the drive in your system. If the disk works with another controller, the enclosure was bad.

I hope this helps.

Cindy Wells

Sep 03, 2012 | Verbatim 53018 Store n Go 1TB USB 3.0 2.5...

1 Answer

I've just bought a 250GB Verbatim Portable Hard Drive (silver, 47628). When I plug it in, the blue light flashes, the disk happily murmurs, but it is never recognized by any of my computers (win XP and 7)....


Hi,

Even though it is possible that your USB hard drive is corrupt, but

before you finally conclude, try out these few troubleshooting

steps.

First of all, it is possible that the USB port that you are using is a

USB 1.0 port, which has a lower voltage not enough to

power on your Storage drive.

In this case, there are two things you can do,

1. Change the USB port you are using for the storage drive to a

USB 2.0 one (Just keep Checking all the ports one by one in case

you dont know which one it is).

2. If your Storage drive has external power facility, just plug it in

an external power first, before connecting it to the system.

If there are no USB 2.0 Ports on your system at all,

then just go to any electronic store and tell them you want to buy

a USB 2.0 Expansion card.

and if it is a laptop, A USB 2.0 PCMCIA card.

Install it on your system, and connect your external drive through it.

Meanwhile, before you try out the second option, test the drive on

a friend's system, that you are sure has a very good system, with

USB 2.0 port.

If after trying out all these, the USB Drive still doesn't work, then

I'm afraid, the drive might have been bad/spoilt.

Kindly keep me posted about the problem and let me know how it

goes

Hope this helps you out.

Thank you for using Fixya

Goodluck

Oct 06, 2010 | Verbatim Computers & Internet

1 Answer

How to use verbatim model # usb500


Plug it in one of the usb ports of your computer. Check if the external hard drive has a power button.
Normally, something will pop up on the screen asking you to install the software that came with it.

Follow the instructions and you may now use the external drive as your back up drive.

Jun 08, 2010 | Verbatim 500GB USB Desktop 500 GB Hard...

1 Answer

My pc doesn't recognize my verbatim 1000gb external hard drive, error "unknown device"


Did the 1000gb external hd come with instructions?
Did you read them?
Did you Install The Software for this Device?

If not. Try plugging it in all the usb ports.
Try shutting down the PC, when it's off plug in the 1000gb external HD,
Restart the Computer, If Windows still dosen't recognize it, then it's most likely defective, and should be returned. Try purchasing a higher quality brand.

Nov 20, 2009 | Verbatim VER95327 USB Hard Drive

2 Answers

WinXP does not recognize USB device for Verbatim external hard drive Model #47510


Troubleshooting your USB hard drive in Windows see:
http://www.verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article

  • First check:
Link to determine the hard drive getting enough power:
http://www.verbatim.com/support/support-article.cfm?support_id=7B4B78B1-1422-1392-A837F379D15C6F2E&supportType=Article

  • Next check the hardware in My Computer > Device Manager if there are "yellow marks" for devices that require driver software to be installed.
When devices e.g. printer is connected before you installed the needed software, it can happen that the USB port is no longer recognized.
Then remove the device that shows having problems in the hardware manager.
Next install the software.
Connect afterwards or at the time the computer asks to do so.
----------
Link to your external hard drive USB 500GB on the internet:
http://www.verbatim.com/products/detail.cfm?product_id=A2EDE0FA-1143-3415-5F5A5A7E80921FE8&cat_id=A2EEE0D6-1143-3415-5FC347F5645B6AE1

Sep 24, 2009 | Verbatim Computers & Internet

1 Answer

External hard drive


bad hard drive, try it on another laptop makesure there's power going to it the usb cable by itself wont work it needs power


please rate

Mar 05, 2009 | Verbatim External, USB 2.0, 750GB...

1 Answer

External hard drive doesn't respond


Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

Jan 25, 2009 | Verbatim 500GB USB Desktop 500 GB Hard...

2 Answers

Verbatim usb 160 external hard drive.


That model doesn't have an external power supply port.

May 26, 2008 | Verbatim 160GB USB FireLite: The "drive...

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