Question about Epson Stylus RX500 All-In-One InkJet Printer

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Restting waste tank counter

I own Epson Stylus Photo RX 500, and i started getting a message in the window that says service required-see my printer documation for info. I called a proffessional and he said I needed to reset my waste spill tank counter. Is there any way for me to do that myself? If so, HOW??? Thank you

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Hi,

You can reset this using the SSC utility available via this site:
http://www.inkjetprinterhelp.us/epsonSSC.html

The main site is different but the link above includes a much better guide on how to use it.

It's important to note that you will need to deal with the waste ink pads and/or redirect the waste ink tube to an external tank to ensure you do not flood your printer with waste ink when the pads in the base of the printer become over-saturated.

The information for dealing with this is provided here:
http://www.octoink.co.uk/store/pages/Epson-RX420.html

... whilst it's for a different printer model, the general principles are the same so it should help get you sorted.

Martin

Posted on May 28, 2009

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I would like to unlock my printer from the service required mode


Assuming you are referring to an R300 then you can use the keys on the printer itself to reset the waste ink counter and get out of the "service required" mode.

1. Press and hold 'stop' 'maintenance' and 'power' buttons for about 10 seconds, a message will come on the screen saying counter is reset and to turn off.

2. Turn your printer off and then back on - job done.

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When resetting the counters you should really replace the waste ink pad or fit some form of external waste ink tank, like a Printer Potty, as the pads will eventually oversaturate and start leaking waste ink out of the printer or backing up ink into the printhead causing clogging.

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You can either take it to a service centre (assuming they'll be able to service one as old as the R220) and get them to handle it for you.

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Do some searching on the subject of fitting an external waste ink tank. You'll also need to reset the waste ink counter which can be handled using the A10_IPR utility that Epson released for North American customers some time back.

For more information on your specific printer along with instructions on how to fit an external waste ink tank this link should help.

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2. Turn your printer off and then back on - job done.

That's the short term fix for the waste ink counter but obviously your printer still has a fair bit of waste ink building up so I'd definitely recommend fitting some form of external waste tank or getting the printer serviced so you don't risk flooding the printer in the long run.

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You need to either:
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All the information you need to install an external waste ink tank is available from here:
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