Question about Dell Dimension 4600 PC Desktop

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Ethernet on DELL 4550 with TP-link doesn't work

Have a DELL Dimension 4550 (NOTE! Not a 4600!!) with TP-link TG-3269 series gigabit ethernet NIC. The computer is connected to an Apple Time Capsule via ethernet cable but I can't get internet to work. * In Network Connections / Local Area Connection / General Tab the TP-name shows. The device status is "working properly" so I have run the Troubleshoot button as well, but not found anything. * According to the icon at the right bottom, Local Area Connection, a network cable is unplugged ' I have tested the ethernet cable, it works with our Vista computer which is running ethernet on the same Time Capsule. * I have restarted the network several times Trying to find what the problem might be from internet, I receive the following info when I * ping 4*Destination host unreachable * ping Pinging with 32 bytes of data: 4* Reply from bytes=32 time<1ms TTL=128 etc * run ipconfig/all: Ethernet adapter Local Area Connection: Media State.... Media Disconnected. Do I need new drivers or how can I check the hw? Please help since I am only a beginner! BR, A hopeful beginner

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  • ennovya May 29, 2009

    Have tried to leave a comment here before, not sure if I succeded so retry!
    Thanks for the suggestions from dante777 on May 27th. Continue:
    * Yes, all is set to "obtain automatically"
    * The operating system is Windows XP Home with Service Pack 2 installed
    * Airport Utility sw is now (!) installed
    * Internet connection is cable through Motorola SBG 900 Wireless Cable Modem Gateway, ethernet to Apple Time Capsule, cable to one Vista PC (internet is working on this one) and this Dell (doesn't have internet connection)

    The Dell still has its Local Area Connection "Network cable unplugged"... Hope there is an easy solution, something which I don't understand. Right now, anyway.

    Thanks in advance //Ennovya


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Hi there,

pinging just tells you that your network card is operational and reacheable by your system.

I have a couple of suggestions - check them out and let me know what you found out.

  • Go to Network Connections / Local Area Connection / General Tab / Properties / Internet Protocol (TCPIP) (from the list)/ Properties. Are all settings set to "Obtain automatacally..."?
  • Is your operating system Windows XP Home or Professional (with Service Pack 2 installed)?
  • Have you installed the AirPort Utility software that came on the CD? (Check Start > All Programs > AirPort)
  • You have to have the software installed in order to setup the router.
  • What is your internet connection: Cable or DSL?
  • Take a look at this document "Designing AirPort Networks" which is also on the CD that came with the device. If you don't have it, here is the download (link). Go to page 25 and follow the instructions for PPPoE (if you have DSL service) or DHCP (if you have cable service).

Let me know how that works for you and if you have any more questions, just come back here and leave a comment - I'm happy to look further into that if this did not work for you.

Posted on May 27, 2009

  •  C. Dante
    C. Dante May 30, 2009

    Hi Ennovya,

    first, let's make sure that the obvious things are in working order.

    Right-click on My Computer, choose Manage, go to Device Manager and check that your network card has no red "x" or a yellow question mark next to it.

    Change the cable with the Vista computer to make sure that it is not damaged.

    Can you come back here and post the output of your ipconfig /all command?
    If you don't know how to do that - here you go:

    1. Open a command prompt (Windows-key + R)

    2. type cmd

    3. In the open prompt type cd %USERPROFILE%\Desktop

    4. In the next line type ipconfig /all > fixya.txt

    5. Close the command prompt

    6. On the Desktop you will find a file called fixya.txt.

    7. Come back here and post the complete content
    If you type it, watch the spaces. You can also copy it in the prompt. You might have to click on the small C:\ symbol in the upper left corner, choose Properties go to the Options tab and select Insert Mode and QuickEdit Mode.
    It pastes the clipboard text if you right-click in the window.

    I secretly hope that it's just the cable, but let's see what you find out.

    See you in a bit!


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I have a similar problem. My ipconfig results are:
Windows IP Configuration Host Name . . . . : bill Primary DNS Suffix . . . . : Node Type . . . . . : Broadcast IP Routing Enabled. . . . . : No WINS Proxy Enabled . . . . . : No
Ethernet adapter Local Area Connection: Media State . . . . . : Media disconnected Description . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address . . . . . . : 00-11-11-DD-36-26
Any suggestions?

Posted on Aug 30, 2009

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