Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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Plastic shroud pulled out of docking station power port.

4 prongs appear to be bent....can't get the cord to plug in - no sound. Plastic shroud pulled out of the back of the docking station with the power cord. Cannot realign the pins. Is there a fix for this?

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  • 71 Answers

If the 4 input jacks on the back of the SoundDock seem to be okay, then just order a new power supply. If this is not the case, send it in for repair ($100) which upgrades the SoundDock to be able to use the newer iPods (iPod touch 2nd gen, new nano, iPhone 3G)
They give you a new 1 year warranty as well.

Posted on May 28, 2009

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Posted on Jan 02, 2017

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My power cord for the docking station is beginning to unravel with wires showing. Can it be replaced or repaired?


First, I know nothing at all about ipods. However, I am a decent electronics guy. Obviously, one end of the power cord plugs into a wall outlet; the other connects to the station. How? Does the cord simply disappear inside the station, or is there some kind of connecting plug? Which end is frayed? If it's at the wall plug end, you could simply cut the wire (unplug it first !!!) above the fray and wire in a new standard wall plug. You can do the same on the station end if the wire runs directly into the unit AND if you can get in there to reconnect the wire. If, on the other hand, the wire is attached to the station via some sort of power plug (like a printer for example), you'd better leave that puppy alone and invest in a new docking station or new power cord. You'd also better stop using the unit unless you can fix it. Bare wires spell tripped breakers and danger of injury.

May 28, 2016 | JBL ONSTAGE Docking Station for iPod

1 Answer

How can i update dell dock?


A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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Jan 16, 2013 | Dell Inspiron 1545 Notebook

1 Answer

Cant comp to work,it's plugged in and when you go


Remove Any Docking Stations or Port Replicators From the Computer Note: Docking stations and port replicators are optional equipment. If you are unsure if you have a docking solution attached to your computer, refer to Table 1 and Table 2 for examples. To remove the docking station or port replicator, perform the following steps: Shut down the computer. Remove the docking station: Universal Docking Stations: Disconnect the docking station's USB cable from the computer. D/Port or D/Dock: Remove any cable locks from the security slot on the right side of the docking station. Move the slide lock forward to the unlocked position. Press the Eject button and lift the computer from the docking station. C/Port II or C/Dock II: Remove any cable locks from the security slot on the left side of the docking station. Pull the locking lever forward until it stops to eject the computer, then slide the computer out of the docking station. Dell manufactures the following docking stations and port replicators (Table 1): D-series DocksC-series DocksSpecialty Docks D/PortLatitude? C/Port IIMedia Bases D/DockLatitude? C/Dock IIInspiron? Advanced Port Replicator Table 1: Dell Docking Stations (Click an image to enlarge it) Universal docking solutions are also available from third-party manufacturers including, but not limited to, the products below (Table 2): TargusKensingtonBelkin Table 2: Universal Docking Solutions (Click an image to enlarge it) Disconnect All Peripherals from the Computer Remove all external connections from the computer. This includes but is not limited to the following devices: docking station or advanced port replicator keyboard mouse speakers or microphone printers scanners USB or 1394 devices palm pilots zip drives secondary battery Plug the AC Power Adapter into the Laptop Computer Remove the battery from the computer. Connect the AC adapter directly to the computer Verify That the AC Power Adapter Has a Solid Green or Blue Light Verify the AC power adapter displays a solid green or blue light. Older Latitude? C Series laptop computer AC adapters may not have a light. The new E series power adapter indicator light is either a blue ring or a blue dot and is located at the tip, on the DC connector, not on the power brick itself (Figure 1). Figure 1: E Series Power Adapter Indicator Light Location Numbers reference image above: E Series Power Adapter Indicator - Blue Ring E Series Power Adapter Indicator - Blue Dot D series power adapters have a green lights located on the power brick (Figure2). Figure 2: D Series Powed Adapter Indicator Light Location Numbers reference image above: D Series Power Adapter Power Brick D Series Power Adapter Power Indicator Light Shut Down the System If the computer currently is turned ON, running on the battery, shut down the system: 1 Click Start. 2 Click Shutdown. 3 Choose Shutdown from the menu. 4 Click OK. 5 Allow the system to power off. Plug the AC Adapter into a Known-Good Wall Outlet Verify the wall outlet is known-good by testing it with another device, such as a lamp. Confirm there are no power strips, surge protectors, or uninterruptible power supplies (UPS devices) connected to the power cable. UPS devices provide temporary power for a computer when there is no electricity available from the wall socket, such as during a power outage. Plug the power cable into the known-good wall outlet. Power up the system. Replace the MiniPCI Door, Rubber Feet, and System Motherboard

Nov 07, 2009 | Dell Inspiron 1150 Latitude D600 14.1 LCD...

1 Answer

No Sound from JBL On-Stage 400


The power supply consists of two parts: the AC cord with a two-prong connector on one end and a double barrel plastic connector; and the large rectangular power supply which has a dual prong receptor on the side and a long cable which plugs into the JBL unit.

In my case, I had plugged the double barrel plastic connector into the dual prong receptor backwards. Even though I was getting full power to the unit, this somehow caused the speakers to become inoperative.

Of course, I would offer a recommendation to JBL that their power supplies are made to be "dummy proof" so this does not happen to others as well.

Jul 29, 2009 | JBL On Stage Micro Portable Speaker Dock...

1 Answer

When i plug in my sound docking station it makes a knocking sound


The only 2 possibilities are: 1. The power supply IS bad and needs to be replaced. (not the cord, but the supply itself) 2. The 4-prong power supply plug at the back of the SoundDock isn't connecting properly (try flipping it upside down, or making sure "DC power" is written on top if it's a later version.)
If this is the SoundDock Portable or SoundDock II, then the problem is definitely the supply.
Bose can send a new supply for $50+, or repair a non-warrantied SoundDock for $99.

Jun 13, 2009 | Bose SoundDock Digital Music System for...

1 Answer

Dock station for hp pavilion


You need to check the plug that plugs into the laptop to determine that you don't have a faulty lead or plug. Test it with a multimeter and wriggle the plug to see if the voltage reading remains steady. If it doesn't then it could be the lead and this is easily repaired.
You may be able to borrow an adapter to test your laptop's connector.
If you determine the fault is with the laptop then problem is most likely the connector socket on the laptop, it most likely need re-soldering onto the motherboard, or needs to be replaced. This requires the laptop to be dismantled completely.

A docking station would solve your problem because the docking station has its own power connector and you plug the existing power adapter into the docking station.
My HP is connected to a docking station, the other advantage is that the docking station has several more ports than the laptop which is useful.

Feb 12, 2009 | HP Pavilion dv6000z Notebook

1 Answer

We have an Inspirion 6000 with this problem and we've discovered if you pull the power cord out very slightly and lift it upwards, the charging icon appears in the system tray.


my friend has a latitude d600 that has the power port messed up in the back of the computer. i got him this thing, some people call it a docking station some people call it a port replicator, but you dock the computer to it and then you plug your power into the docking station and it charges it that way. you get extra usb ports and stuff like that and there is no repair involved. i dont know if you would want to try something like that maybe.

Jan 23, 2009 | Dell Inspiron 6000 Notebook

1 Answer

4 prong power cord that plugs into back is bent/broken


Don't try using the system as you are at danger of electrical shock - buy a replacement powerpack direct from Bose.

Dec 11, 2008 | Bose SoundDock digital music system...

2 Answers

Roomba Docking Station


Probably not, unless you just have to have the docking station. My roomba always had trouble mating with my docking station so I never used it. I just plugged it directly in to will using the AC adapter.

Oct 29, 2008 | Roomba Robotic Floor Bagless Vacuum

1 Answer

USB ports in docking station stopped working suddenly


I was having the same problem - the USB ports seemed to have stopped working so I could not use the mouse, keyboard, or printer, even though the monitors and power could still operate through the docking station. Finally, I just unplugged the docking station for 30 seconds, plugged it back in, and everything resumed working. I was surprised it was that simple, but it's working for the moment.

Aug 27, 2008 | IBM (250410U) Docking Station for ThinkPad

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