Question about Maytag Neptune FAV6800AW Top Load Washer

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Getting an unkown code during the board output test

Lid will not lock. If I raise the splash guard I can see the latches operate. They seem to be closed (except the tips seem to be broken off), and cycle open (levers move away from the lid) to about 1 second and then snap back. This seems to be opposite of what i would have imaged.

Ran the board input test, and using the Normal key, I get Lid Position "CL". Does this mean the magnet / reed switch is OK?

The ran the board output test. Went into service mode, then pressed Delicate. I get a quick noise and then an unknown code. Seems to be like this:

first character is a small box / zero, using the lower half of the whole character.

The second character is somewhat like a lower case "b", except the far right bar, lower half, is missing. Almost like a lower case "c" with an extra arm on the upper left.

None of the keys (colors/jeans or Extra Rinse) have any effect. What the heck is going on?

Joe B.
















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Joe,

Replace that left lid lock as I described in my previous post and you should be good to go. CL as the SM states is signaling the lid is closed from the left lid lock magnetic reed relay and lid magnet operating normal. That broken off left and right lid lock latch is preventing lid is locked signaling to the control board giving you the "FL" error code. I will check on the error code you describe tonight gotta to leave for work. Good luck Rich.

Posted on May 27, 2009

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I have a hotpoint Wma66p washing machine. My mum forced the door open during a cycle consequently breaking the door latch. I have replaced bothe the door latch and the door interlock.


LID LOCK LIGHT STAYS ON NO START:

Usually either the lid lock mechanism, the lid lock actuator or the board is the culprit even a disconnected capacitor.

MACHINES SAIDS SENSING
When the START button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer
will slowly spin the dry load to estimate the load size, and begin adding water. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been
added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

Try unplugging the cord a couple of times. See what happens then try going into diagnostic error codes, see what codes are shown. To pin point where the problem is. if you have no display to read the fault codes. Your main control board may be the issue.

Next, while in Manual diagnostics, try to get the unit to spin; if the motor hums for a split second and then shuts down with the lid lock blinking; go back into diagnostic codes and look for shifter or speed sensor errors.
This is proof that the shifter/sensor actuator assembly is the issue because the optical sensor is not reading the motor speed.

I suggest unplug the washer and check the wire connections on the switch. If a meter is available then you can check the resistance (ohms) of the lock motor.

Note: After performing the manual test and the lid lock works perfectly, or at least as it is supposed to. You can eliminate that as the problem.If the lock worked in the manual test but doesn't in an actual cycle then I suspect the control board is at fault.

A safety feature found on front load washing machine is the door switch and the door lock and strike. On most models, the door switch must be closed and the door lock must be activated before the washer will start. The switch is normally located in the door frame of the washing machine, but may also be part of the door lock assembly. Inspect the strike to make sure that it engages the door lock assembly and that the door remains closed. To check the door switch for continuity with a multi-meter, you will need to disconnect the power and remove the front panel.

The lid switch on a top load washing machine is a safety device designed to prevent the motor circuit from operating when the lOn some models, the water inlet valve circuit is controlled as well. If the lid switch fails, the washer may not start. The lid switch is normally located beneath the main top with a projection on the lid or a pin attached to the lid that will actuate the switch when the lid is closed. Verify that the switch is being activated mechanically and that any levers or actuators are not damaged or sticking. If the switch is being activated but there is no power being supplied to the motor or water valve circuits, then the switch may be defective

The start switch on some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in
God is good and that's why I give free advice.

Apr 15, 2017 | Hotpoint Washing Machines

1 Answer

How do you change a serpentine belt on a 2007 forenza suzuki


Hi, raise vehicle, support with safety latches/jackstands, remove splash guard from passenger front wheel well. Using a box-end 15mm wrench release tension from automatic tensioner. Noting belt routing, remove serpentine belt, replace with new one, reinstall splash guard.

Sep 01, 2010 | Suzuki Forenza Cars & Trucks

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Neptune TL locked lid light stays lit


foxste
I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?


Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich

Apr 29, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

HOW TO INSTALL SERP BELT ON 07 SUZUKI FORENZA


Raise vehicle, support with safety latches/jackstands, remove splash guard from passenger front wheel well. Using a box-end 15mm wrench release tension from automatic tensioner. Noting belt routing, remove serpentine belt, replace with new one, reinstall splash guard.

Dec 30, 2009 | 2007 Suzuki Forenza Sedan

1 Answer

My maytag neptune washer model#FAV9800AWQ keeps giving diagnostic code 4 and won't start the wash cycle or if it does start to wash it stops and says the lid is unlocked. the lid can't be opened because it...


I’m an owner of the FAV6800A LED console display version. You have the LCD console.

This issue could be related to a failed Control Board a failed Motor Controller. It could be related to loss of signaling to and from the lid locks.

What is your skill set level can you use a DVM to measure D.C. voltages in the machine?

If not I would recommend a knowledgeable repair service to help resolve the issue and that may be a challenge. But read on and maybe we can get you to look at the Left Hand Lid Lock,

You can raise the washer lid from the base to remove your clothes from the wash basket with this process and the Service Manual . Don’t break the Left Hand Lid Lock latche if you do you will need to replace the Left Hand Lid Lock. The machine only needs that Lid Lock to operate as designed.

Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

Diag code 4 for both machines = The lid fails to lock. Look on page 25 for the error code description in then points you to this “”Go to "Will not unlock" Troubleshooting Section””. Confusing right?

I think you could have corrosion issues with the Left Hand lid lock. If you want to DIY this part of the machine see this post for Left Hand Lid Lock Troubleshooting.

Take a look and see what direction you want to go…..Rich

Dec 29, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

"od" alarm on neptune tl


Hey geonkarla637,

Good job on troubleshooting, let’s focus on the Left Hand Lid Lock. It has the dual signaling functions to allow the Machine to operate as designed. The first signaling function is “Lid is Open/Lid Closed” signaling the “OP” error code for lid is OPEN if you press the Start button at the Start of a cycle or during a pause and resume portion of a cycle and “OD” error code if the machine has not seen the lid open for three completed machine cycles your issue. The second signaling function is “Failed to Lock” the “FL” error code.

Because the Control Board programming is looking for the contact open/closure transitions at appropriate times of the wash cycle from the Magnetic Reed Relay in the left lid lock. I see no way to fool it by bypassing the magnetic reed relay in the Left Hand Lid lock assembly and have the machine work as designed.

What I would do next is remove the Left Lid Lock and very carefully open it up. I found it is very easy to break off the enclosure locking tabs. I use a fine flat jewelers screw driver and X-acto blade and work around the locking tabs to open the case halves. I wedge small paper clip ends in the case halves as I work around the tabs. Again I stress they break off in a heartbeat take it slow and no coffee for 24hrs before you begin this operation …. (:

How do the black and red wire on the reed relay look? If they look like this I would take a low wattage soldering iron fine pencile tip 25W no more than 60W iron and solder back on the broken end if that has happened. If you don’t want to deal with that you need to replace the Left Hand Lid Lock .

fce1267.jpg

268e05d.jpg
I would also use a drop or two of WD-40 on the slide switch in that signals “Lid Is Locked”. I’m going to include a pic of my attempt to document the Left Hand Lid Lock Control Board inputs and signaling outputs. I have labeled the Pins on that lock assembly for my reference, I cannot correlate them one for one to the schematic packed in the machine console. I have measured and watched the +12VDC input and output transitions with my DVM for the Lid Is Closed and Lid is Locked on the Control Board at connector P3. If your Left Hand Lid Lock is signaling correctly out of the assembly then I would trace the +12VDC signaling back to the control board. From your previous troubleshooting you have insured there is no corrosion on the male Left Hand Lid Lock assembly and the mating plug end.
8fdcfb6.jpg

Please let me know what you find, I hope this helps; I’m a rookie owner still learning how to troubleshoot/repair the machine.

As a side note I unplugged the Right Hand Lid Lock and taped up the plug end. I would never replace that lid lock if it failed my choice; I find it helps to simplify troubleshooting.
Good Luck …………..Rich

Oct 07, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Fails to lock


Joe,

You are going to have to replace that left lid lock, Left Lid Lock. You don’t need to replace the right just unplug. Here is what is happen. The left lid lock and right lid lock “Lid is Locked” signaling are in parallel going back to the control board that is why you need to pull the plug on the right lid lock after replacing the left lid lock. The lid locks are designed to latch into the lid only a small amount with them broken off the mechanism over shoots and a signaling slide switch contact signals the control board the lid is not locked “FL” code.

The left lid lock assembly is the important one with its dual signaling function, Reed relay and lid magnet to signal the lid is closed and the “Lid Is Locked” signaling. If you don’t replace the right lid lock (I would not) tape up the plug and try to secure the wiring harness to prevent the wires from chafing. I think you have the manual and Sears Parts direct info from my previous post but just in case; The Service Manual for reference. Sears Parts Direct for reference.

May 26, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My washer starts and stops a few seconds later with a FL code


Hello donaldwoulla,
I’m an owner of a FAV6800AWW not a GURU, this forum automated rating system is way too generous, I will try to help. Do you feel OK to try some troubleshooting? The following troubleshooting assumes you want try a possible DIY fix.
“FL” code is Failed to lock, we will try a few troubleshooting steps. The following test will be done by selecting the Spin Only cycle. First test will be done in service mode.
1. This is from SM; Press Enviro Plus and Spin Only keys for 3 seconds to activate Service Mode. Access Board Output Test by pressing the Delicates key. Display shows “ot” and the lid locks should actuate locking the lid. Does this happen, do you take the “FL” fail code in this process? Hit OFF button to cancel this test.

2. I want to make sure you signal an “OP” alarm to the display. Can you select Spin Only cycle with the lid open press start. Do you signal the “OP” alarm, lid open to the display? If it does close the lid and the “OP” alarm should clear, does it? I’m checking that the lid magnet is in place and the signaling connections are working thru the left lid lock back to the control board.

3. With spin only cycle selected and the lid closed press the Start Button do both lid locks try to close and lock the lid? From your initial post I believe you throw a “FL” to the display very quickly, that is the left and right lid locks do not actuate several times before the control board displays the “FL” fail code. Is that correct?

4. This step requires you to raise the top off the washer you will need to the move the washer out several inches and you should have a helper available to hold the lid up for you. Unplug the washer from the 120VAC outlet. Use this info and the FAV6800A/9800A Service Manual to assist you. To raise the top of the machine, insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point. We are going to reseat the Left Lid Lock plug a couple of times into the Left Lid Lock. We are checking to see if there might be some corrosion on the plug contacts. Take a look at page 34 of the SM. Top right of the page Lid Lock/Reed Switch Removal where the persons thumb is. This is the plug we want to remove and reseat a few times. It may be difficult to do remove so be careful. Mine was very difficult to remove the first time. This lid lock is near the bleach dispenser and other owners have had corrosion issues with this left lock causing issues. After doing this and you have reseated the plug into the left lid lock a few times power up the washer and give it a try.

Just to let you know don’t worry about the right lid lock, it’s signaling and control functions are in parallel with the left lid lock. I’ve had mine disconnected since mid Dec. The left lid lock is the important lid lock. It has the dual functions of signaling the control board that the lid is open/closed by the magnetic reed relay in that lid lock and the lid is locked by contact closure back to the control board in that lid lock. If this doesn’t help resolve the issue we will try removing the left lid lock to inspect if you feel OK to continue. Good luck. Rich

Mar 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error Code showing UC


Hello plthrsn64 ,
You should open up a separate problem for this but I will post as a solution for the Lid Lock Issue.

For the FAV6800AW that is you machine type correct? The "LO" console error is "Lid has failed to unlock". I haven't experienced the "LO" error code to the display but this is the direction I would go in. I feel you have a signaling problem back to the control board in the console from the lid is unlocked contacts in the left/right Lid Locks.. I would disconnect the left and right lid lock plugs to the washer. The right lid lock is not necessary for operation. The left lid lock is the important one because of its dual signaling function, the Lid is closed signaling from the magnetic reed relay and lid magnet and the lid is locked signaling from lid locks slide switch in the lid lock. I think you may corrosion build up in the left lid lock such as the Pic’s I will attach show of other users. The left lid lock is subject to corrosion brought on by the bleach dispenser.


You can start by un-seating the right lid lock and leave off. Then try un-seating and re-seating the left lid lock plug a few times and see if that will get you back in service. Be careful those plugs are difficult to pull out. Please remove power to the washer first then you will need to lift up the washer top to access the lid lock plugs. Here is the process, use the service manual for additional support.

The Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

If seating/reseating the left Lid Lock a few times doesn’t help I would remove the left lid lock per the Service Manual, carefully open up the left lid lock and see if corrosion is the issue. The plastic latchs around the lid lock enclosure can break off very easily be careful when opening the lid lock. If you have severe corrision I would use some WD-40 to clean up the contacts with a Q-Tip. The cntacts for the Lid is locked slide back and forth with the activation of the solenoid in the lid lock. You may have to rock back and forth the solenoid to clean up the slide switch. Just watch how the relay parts sit in the lock the latch arm will come out and you will have to fit back together to operate correctly. Sounds complicated it is not, it's just difficult to explain. If you have to replace the left lid lock here is a link.
Left Lid Lock Double check Part number if you order.
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Corrision of Left Lid Lock

9ca056e.jpg
Close up of contacts in Left Lid Lock

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My normal left lid lock in my machine which was purchase in 7/05.

78bd188.jpg

Mar 16, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

''dl'' code comes on


the door lock switch has a solenoid lock to keep the door closed during cycles. if you tried to open the lid during a cycle then you may have damaged the lock and it should be replaced first.
if you still have troubles after that, then the control board may have an internal failure.
the lid switch costs about 30-40 bucks compared to 120-150 bucks for a board. try the lid switch first.
there is a test cycle you can run to check the lid lock if you want to do that also. but by starting a cycle it will do the same thing.

Jan 24, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

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