Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator
We are getting frozen ice and then melting (freezer light). We turned the ice maker off thinking it was coming from the icemaker but still getting this
Sea Breeze is right. The drain gets frozen with ice, Probably when the freezer door get left open the ice melts then gets frozen again. I removed the shelves, six screws on the back panel and the light screw. The panel slides out the bottom. Unplug the unit first. Use a blow dryer to melt the ice and the drain hole. You can not see the hole until the ice melts. It helps to be thin with long arms and a steady hand because you have to get your upper body in the freezer. The job takes about one hours. And while you are there vacuum the under side of the unit to get the dust balls off the fins. An alternative is to just unplug the fridge for about 3-4 hours or until the ice is melted.
Thanks, Igloo Charles
Posted on Jun 02, 2009
I believe the drain is blocked behind the panel wall inside freezer. You will need to unplug the refrigerator and remove panel and inspect drain at bottom of evaporator. There is a tray with a drain hole on the low end. Also check around area that water enter from back of refrigerator to ice maker. Let me know what you find, Thanks, Sea Breeze
Posted on May 29, 2009
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Posted on Jan 02, 2017
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From what you described the defrost drain trough is frozen up. The drain tube or the opening in the drain trough is stopped up with some sort of debris and is frozen over.
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