Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Water coming out of the freezer compartment into main unit

We are getting frozen ice and then melting (freezer light). We turned the ice maker off thinking it was coming from the icemaker but still getting this

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Sea Breeze is right. The drain gets frozen with ice, Probably when the freezer door get left open the ice melts then gets frozen again. I removed the shelves, six screws on the back panel and the light screw. The panel slides out the bottom. Unplug the unit first. Use a blow dryer to melt the ice and the drain hole. You can not see the hole until the ice melts. It helps to be thin with long arms and a steady hand because you have to get your upper body in the freezer. The job takes about one hours. And while you are there vacuum the under side of the unit to get the dust balls off the fins. An alternative is to just unplug the fridge for about 3-4 hours or until the ice is melted.
Thanks, Igloo Charles

Posted on Jun 02, 2009

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I believe the drain is blocked behind the panel wall inside freezer. You will need to unplug the refrigerator and remove panel and inspect drain at bottom of evaporator. There is a tray with a drain hole on the low end. Also check around area that water enter from back of refrigerator to ice maker. Let me know what you find, Thanks, Sea Breeze

Posted on May 29, 2009


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1 Answer

The light inside the freezer compartment on the ice maker control is flashing red.

Hi Greg.

I'll have to stay general in answers since I don't know your particular make/model. Lights on the ice maker/cold water dispenser can indicate clogs, blockage, jams, or other things awry. A few things to consider:
  1. If the fridge has it's own water filter, has it been replaced anytime recently? If the filter is clogged, it may not be letting enough water flow through for the ice maker to think it's working properly.
  2. Chilled water is usually created by having a mondo coil of plastic tubing under the vegetable bin on the fridge side. It keeps half a gallon or so of water chilling as you get drinks, or as the ice maker draws on it (less heat in the freezer to start off with that way). That tubing also can get pretty rank, especially if the fridge has ever sat unused/unplugged for an extended period of time.
  3. You may have a jam or issue with the ice maker or ice delivery system. Ice delivery is usually a spiral piece of metal that extends to the back of the freezer compartment, comes out with the ice bin, and spins to feed ice to the dispenser. If it got wet and then froze, the bearing/bushing on it may be frozen, and triggering an alarm that the motor is having to work too hard to turn it (or giving up). pull the ice tray and make sure you can spin the shaft. if not, transfer the ice elsewhere and either let the bin come to room temp to melt the ice jam, or, if you're impatient, run warm water through it until it frees up. Make sure you dry it thoroughly before putting it back in the freezer, regardless of how you do that.
  4. The freezer could be over-temperature. You may want to look at the freezer thermostat setting, and whether it's getting there (you'll need a fridge thermometer to check). If it's way off, you may need to get the thermostat fixed.
  5. If there is an ice crusher, a jam there might also be the cause of the light. Harder to disengage than the ice bin probably, the particulars of checking it will depend on the model.

    I hope this gives you some useful ways to diagnose the issue!

Dec 01, 2015 | Refrigerators

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Ice maker leaking into ice storage tray

start with hose replcement buy parts at sears water hose to main ice maker might have crack in it or the stopper is bad get in ther look close with brite light

Oct 14, 2008 | Refrigerators

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Sometimes ice melts in ice maker. Water drips down and refreezes.

There is a heater built into the ice maker bottom to help release ice cubes from the machine. Under normal conditions the heater only come on when the ice maker starts to run and then jambs against the frozen cubes. When it stalls and jambs against the frozen ice cubes, the heater comes on to melt the cubes enough. I think you have a defective ice maker and the heater is coming on to much or at the wrong time, Since your temps go back to normal with the ice maker turned off, I am almost sure thats your problem.

Mar 16, 2015 | GE Profile PSC25MSWSS Stainless Steel...

1 Answer

I have ice building up in the bottom of the freezer even with the ice maker off. Where is the water coming from and what is the fix? I can see a slight trail of ice down the back behind the ice maker and...

From what you described the defrost drain trough is frozen up. The drain tube or the opening in the drain trough is stopped up with some sort of debris and is frozen over.

Each time the freezer goes into a defrost cycle it melts the ice on the coils and the water has no place to go. The result is that water will leak into the freezer compartment, collect on the floor of the freezer and freeze solid.

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I get water (ice) in the bottom of my freezer and this occasionally overflows onto the floor at the front of the fridge. Is there a defrost drain on my fridge that may be clogged. We've had the fridge...

Is this a NEW refrigerator? If so then you have a valid warranty service request.

If it is not, there are 2 things that cause ice build up:

1. The ice maker water valve leaking by when the water valve is supposed to be closed.
You can prove this by doing the following:
a. Ice maker OFF
b. Remove the plastic line on the back of your unit at the rubber water fill tube connection. Place it in a bucket over night or for a day. If there is ANY water in the bucket the water valve is allowing water to leak by when it is supposed to be closed.
The olny remedy is to change the water valve.
2. Te freezer compartment evaporator drain is frozen or clogged. This requires opening up the rear access cover of the freezer to clear a clog. If you just suspect ice build up you can empty the freezer compartment and place a fan blowing into the freezer compartment for over 2 hours to melt the ice in the evaporator drain.
If you need assistance with parts or anything else just respond here and I will gladly help you. I do ask that you include your model number in any future post so that I can pass you links and data applicable to your exact unit.

Thanks for choosing FixYa,


Sep 08, 2010 | Amana 22.6 cu. ft. Side-By-Side...

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My GE Profile Artica ice maker is making ice, but when I open my freezer, there are icicles from the ice compartment one the food below the ice maker and dripping down the inside of the freezer. The ice...


The Ice Maker and the Freezer/Fridge part of the unit work separate, that's why you get the ice made but the freezer can't keep it frozen.

Most likely the condenser, located in the back of the freezer is all frozen and covered with ice pluggin up the air ducts to the fridge, preventing it from cooling.

One quick solution will be unplugging the refrigerator and allowing it to defrost on it’s own or remove the freezer's back panel and using a heat gun or hair dryer to melt the ice, this will take about 20 to 30 min..

There are various reasons this type of problem:

The temp. controls are not set properly. Set controls according to manufacturer recomendation.
The small fan in the freezer is not working,
The defros timer is not working or,
The defrost heater coil is busted.

Once the ice is melted, plug unit back in and check for unit reactions. You should be able to hear the freezer fan working. Also, you'll hear about 4 to 6 times a day the defrost heater melting the ice in the back of the freezer, if NOT, check heater coil for continuity.

Don't forget to rate this post. Good Luck.


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1 Answer

Freezer is not defrosting

1. Remove all of the food from inside the freezer and place it into the ice chest. Use more than one ice chest, if necessary. Cover the food with ice from a 10 lb. bag of ice. Alternatively, place all of the food from your freezer into the refrigerator compartment, packed tightly together.
2. Place one or two 10 lb. bags of ice into one or two large bowls inside the refrigerator compartment to keep the food chilled. Keep the door to the refrigerator tightly closed and avoid opening it during the freezer defrosting process.
3. Unplug the unit and leave the freezer door open.
4. Let the freezer defrost overnight or for at least eight hours.
5. Use the towels to wipe up the melted ice.
6. Plug in a hair dryer and direct it to the interior of the freezer to melt any remaining ice from the walls and door. Be sure to direct it into the vents of the freezer, too.
7. Wipe up any water from ice melted with the hair dryer from inside and around the freezer.
8. Plug the freezer back into the outlet, and return food still solidly frozen to the freezer compartment from the ice chest or refrigerator. Use any thawed foods within a day or two or discard.

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If the unit is freezing well in the freezer and your ice bin is defrosting or ice is melting together it is your ice maker over filling the tray causing water to leak into the bin. You can purchase kits that contain all ice maker parts needed , it may be the ice maker and it may be the water inlet valve in the back , both come in the kit , go to sears parts on line with the model number from your unit.

Dec 30, 2008 | Refrigerators

1 Answer

Frigidaire, ice on floor of freexer

check to see if the defrost drain is not frozrn over or stopped up
this is the only way that water can get into the freezer
frost could and melt but dont think that i would check the drain at the bottom of the rear freezer panel if you see ice it is stopped up for sure
if all is clear there go to the ice maker, have had some that are overfilling and runnig over the ice maker into the bottom of the freezer

Jun 23, 2008 | Refrigerators

2 Answers

Water leaking onto floor

unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely

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