My 360's graphics card is going psyco and I bought the service plan from Walmart. The website says to call to file for repair, and the phone says to go to the website to file for repair. How can i get my 360 fixed? i,have a2005 46 inch flat screen tv and it wil not com on i have a 5 year warranty but i can not find because i moved.
My understanding of Walmart's service plan is that it is an extended warranty; you can only use their plan to repair your products after the manufacturer's warranty is up (in this case, the 3-year warranty Microsoft offered after so many complaints).
Call Walmart and ask to speak to someone who actually knows electronics and is familiar with the service plan. Let them know that your Xbox 360 is no longer under warranty from the manufacturer (if that is true) and that you would like them to handle the repairs.
You should be able to then just take it in the store and have them fix you up. Make sure you bring all the service plan information so they don't give you any fuss about account numbers, etc.
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