I cannot sign in to MyBT account

Change your password

Go to the Yahoo Account Info page.
(Mobile web browser only) tap the Menu icon Image of the mobile web version of the menu icon..
Click Account Security.
Click Change password.
Enter and confirm your new password.
Click Continue.
- A confirmation appears.
Click Continue to finish.

Reset a forgotten password

Use the Sign-in Helper to reset your Yahoo password and regain access to your account. Their system determines which options to display based on factors like where you're signing in from and recovery info on your account.

https://accounts.google.com/signin/recovery



Go to the link above to try again.


Account support

You may try the option "forgot password" and receive the solution for Password. Security question cannot be changed.

Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.

The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

Forgotten Password

To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.

Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."

Enter your Yahoo! ID and the code as it is shown and then click "Next."
From the following page, choose whether you want your password sent to the alternate email address or cellular phone number given when the account was created, and then click "Next."

An email is then sent to your alternate email address or cellular phone inviting you to reset your password.

Forgotten ID

From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
On the next page, click on the "I can't access my account" link directly below the yellow "Sign In" button.

On the next page, you must provide the alternate email address, birth date, country of residence and postal code given when the account was created.

When finished, click on the "Next" button and your ID will be emailed to your alternate email address.

Password Security Questions

If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.

After clicking "Next," you must provide the answers to the security questions selected when the account was created before you are able to reset the account's password.

When All Else Fails

If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.

This is done by following the "Sign Up" link at the top of the Yahoo! homepage, next to the "Sign In" link mentioned earlier.

If you choose to create a new account, be sure to remember the alternate email and cellular number you provide in case you find yourself in a similar situation down the road.

Forgot My Yahoo! ID & Password

Forgetting your Yahoo! password or ID can happen to anyone, Yahoo! has established procedures for you to retrieve both without having to create a new account.

The password and ID retrieval process is a short and simple one, but you must follow it exactly. The forgotten password process does not give you the password you created when signing up for the account, it gives you a new one, which you can change later.

Forgotten Password

To recover your Yahoo! account password, click on the "Sign In" link from the Yahoo! homepage, which will take you to the "Sign in to Yahoo!" page.

Follow the "I can't access my account" link directly below the yellow "Sign In" button. Select the "I forgot my password" radio button on the next page and then click "Next."

Enter your Yahoo! ID and the code as it is shown and then click "Next."
From the following page, choose whether you want your password sent to the alternate email address or cellular phone number given when the account was created, and then click "Next."

An email is then sent to your alternate email address or cellular phone inviting you to reset your password.

Forgotten ID

From the Yahoo! homepage, follow the "Sign In" link located near the top of the page.
On the next page, click on the "I can't access my account" link directly below the yellow "Sign In" button.

On the next page, you must provide the alternate email address, birth date, country of residence and postal code given when the account was created.

When finished, click on the "Next" button and your ID will be emailed to your alternate email address.

Password Security Questions

If you do not have access to the alternate email address or cellphone number provided when the Yahoo! account was created, you must click the "I can't access any of the above" radio button on the "Please select an option to reset your password" page.

After clicking "Next," you must provide the answers to the security questions selected when the account was created before you are able to reset the account's password.

When All Else Fails

If the Yahoo! account password or ID retrieval methods don't work, you may want to create a new Yahoo! account.

This is done by following the "Sign Up" link at the top of the Yahoo! homepage, next to the "Sign In" link mentioned earlier.

If you choose to create a new account, be sure to remember the alternate email and cellular number you provide in case you find yourself in a similar situation down the road.
Yahoo Email Password

When you sign up for a free Yahoo! account, you gain access to the extensive features of the Yahoo! community and receive a free email account.

As with any account, it is a wise idea to change your Yahoo! password a few times a year in order to ensure its security.

Knowing where to go in Yahoo! to change your password will allow you to do it quickly.

Sign into your Yahoo! email account.

Click on your Yahoo! name at the top of the webpage to access drop-down options.
Select the "Profile" option.

Your account page will open.
Place your cursor over "Account Info" in the toolbar.
Options will again drop down.

Click "Change Password."

Type in your current Yahoo! email password in the first text box.
Enter your new Yahoo! password in the lower two text boxes.

Click "Save."

Your Yahoo! password is now changed.

According to me you can use "Forgot Password" option to reset your password (you will need to answer your security question or to provide alternate email address to send password reset mail). If still you are not able to reset password (with "Forgot Password" option) then you can use messenger password recovery software (click http://lmgtfy.com/?q=yahoo+Password+Recovery+stellar to search) to recover it.

Hi

Your account is unlikely to be locked. If it were, you would not be able access it even at home.

On your home computer you probably have your username and password saved and the website therefore recognizes your computer and accepts you as the authorized user.

On other computers you have to log in with your correct username and password or, if the forgotten username or password option is chosen, answer a series of securirty questions to regain access.

If you make too many attempts with the wrong username, password or answers to security questions, then the website will lock access to the specific computer being used.

I hope this helps.

your account may be hacked use help and support center of yahoo for resetting your password by answering to the security question

SOMETIMES This happens because somebody tried to make a large amount of attempts to guess your password and enter your account. Many times, it's not actually someone trying to access the account, they just know that by sending a huge amount of requests, they can cause the user problems by having their account closed.
The servers understand that a human can make about 5 or 6 attempts a minute, this would be normal if you had forgotten your password or made a typo etc... and at this rate, it would take 18011 years to guess your password.
An automated program however, could make 1000s of requests a minute or even more! Its when the server experiences these numbers, for your own security, it locks your account.
Fix:
First, visit http://login.yahoo.com/config/login Don't Worry! The first attempt will fail, say incorrect password or something. It's the second attempt that matters. What you will see this time, is that you have a word verification. This is a secure system by which only humans could be making the request, bots cannot see the text, they see encrypted numbers.
For some, this is it, the account will log in again! For others, it's not so. You have to wait up to 48hrs for the account to come back.