Question about Dell Computers & Internet
The keyboard just stopped working. The computer sat idle for six months. The keyboard was working when I left, but now, nothing. My mouse still works fine, but I can't type anything. I tried putting new batteries in, then I tried unplugging and then plugging in the receiver. I tried pressing the green button underneath...still nothing. I went to the control panel and it says the keyboard should be working. I don't know what else to try.
There should be a button on the receiver as well as the keyboard. if so try holding the button in on the receiver and while still holding the button in press the the one in on the underside of your keyboard then let off of both. if that doesn't work try pushing the button on the receiver then let off and then push the one on the underside of the keyboard. if these methods do not work please supply us/me with the brand and model number so that i can view the manual and give you a definite answer.
Posted on May 26, 2009
Firstly check the battery compartment for any leakage from the batteries while you was away, if there is leakage clean it off and reinsert the new batteries.
If there is no leakage insert the batteries.
Now, does your mouse have a docking station? I am guessing you have because it sounds like your keyboard is wireless.
There should be a connect button on the mouse docking station, if there is press it and hit the connect button on the keyboard and then hit the space bar, hopefully your problem will be solved.
Good luck and thanks for choosing FixYa!!
Posted on May 26, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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