I have a r2400 and I am trying to print on 13x19 watercolor radiant white. I downloaded the right drivers and everything is printing well except for this paper. It requires the rear feed and when I print image starts about 1/4 down the page. I am left with a large border on one side and an incomplete image on the other. The printer manual says to select roll paper as the paper type but I don't even have the option to select the paper type. There is no drop down menu. And in any case, it isn't even roll paper. What do I do?
I am a teacher. Printer #1 stopped accepting paper...no matter what size. It would make two quick...
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I am a teacher. Printer #1 stopped accepting paper...no matter what size. It would make two quick attempts and a box came up saying "paper loaded incorrectly" an some other short message. I have been loading paper the same way for the last four years. I then tried my back-up 2400. It is doing the same thing. Help! Dennis