It is important to note the several components (Both hardware and software) must be properly installed and configured for the Sound Subsystem to work properly.
I will attempt to list some of the major areas of concern and hopefully point you in the right direction (I am assuming that your system is less then 3 years old and that you are running Windows XP, much of this will apply to Windows 7 as well).
It is important to note that you should be able to hear sounds from your computer’s speaker – this is where I would begin trouble shooting.
- First, ensure that your sound logic is not ‘muted’.
- The PC Sound Logic must be properly recognized by the ‘Plug and Play’ Subsystem of the CPU/Mother Board to function correctly.
- If the “Sound, Video and Game Controllers” area is empty, then most likely your problem is that your system does not have the correct ‘device drivers’ for the Sound Logic that is installed.
- If the Plug and Play Subsystem has properly indentified and installed each of the “Sound, Video and Game Controllers” modules, then test the functionally by going to the
If you do not
hear anything and you have confirmed that Mute is not selected and the sound level is high, then:
Confirm that you are using the latest device drivers.
Go into Device Manager and delete all of the components under the “Sound and Audio Devices” Icon.
Reboot your system and allow the Plug and Play Subsystem to rediscover and install each of the sound components.
Confirm that all of the Sound components are installed.
Retest your Sound Subsystem by using Step #4 above.
If the problem persists, then it is time to suspect the possibility of faulty hardware or a faulty Mother Board.
I hope this helps,