Question about HP Compaq Presario R4010US (PX352UA) PC Notebook

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No power to Compaq Presario

Was using Compaq Presario R4010US (less than 2.5 years old) with power adapter plugged in to recharge battery.  Up until this point had never had a problem with unit charging and holding a charge.  Unit went into hibernation mode and would not power back up.  I initially thought power adapter not properly plugged in but connections were tight.  Noted amber "lightening bolt" symboI on front of machine was flashing fast and then I detected a faint "acid" smell, almost like burnt plastic. No other lights on. I unplugged power adaptor but unit would not come on, probably because battery not recharged.  I removed battery and plugged power adapter back in but unit would not power up.  Instead, I saw a faint puff of smoke and possibly a spark come out from ethernet port located on back right side. (No ethernet plugged in.)  I immediately unplugged power adapter.  (Battery was not plugged in.)  This does not appear to be a good sign.  Can a power adapter (original HP model less than 2.5 years old) go bad and then fry the unit?  Will a new power adapter resolve the problem or is the smoke/electrical spark indications unit got fried? 

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There were several recalls on Compaq's ac adapters and batteries that caused fire to units...

Check this out


I would also check with compaq about your problem. They were replacing and repairing the units free of charge due to the defects. I would check with them


Hope this helps you

Posted on Oct 21, 2007


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