Question about Dell 3110cn Laser Printer

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MFP not recognizing paper yet continues to give paper jam errors

The manual feed tray on the font of the printer constantly says there is a paper jam yet it doesn't even really recognize that there is paper in there....nothing seems to be broken

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  • chris906 May 26, 2009

    the little "flag" is there and it moves just fine.....seems like the metal lip that is below doesn't move the paper up so it can be picked up by the rollers

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On the Manual paper feed you should see a piece of plastic that sticks down where you put the paper, it's called a Flag, make sure that this moves freely back and forth (or up and down)

If the flag is broken or does not move freely the printer will not know that there is paper in the MPF

if you need further assistance in this diagnosis please contact us at help@support.compufirm.net we are Dell certified


Posted on May 26, 2009

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    facebook728 Jan 19, 2012

    I too, more recently, have had the paper jam error on manual feed. I tracked it down to one of the two cams on the manual feed roller. One is white the other is black. The black one had partly broken and no longer revolved when the roller revolved. This meant the manual paper feed flap was not lifting up to direct the paper onto the top of the tray. A bit of Araldite glued it back in position and so far so good.
    Check the cams out, if either freely revolves without the roller then it needs to be fixed.
    I believe the cam originally got damaged by inserting the paper tray as it often used to click when putting it back into the printer and a couple of small plastic 'break-offs' fell out.

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Gympac 1600 manual


Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

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1 Answer

Constant Paper Jam


check the wheels that pick it from the tray.
If they feel smooth, try to put some tape on them and rip it back off.
This cleans the wheels. Also try a new pack of paper and check if it\'s set to plain paper and not to heavier or coated paper

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You need to replace the paper pick up, feed rollers and separation sub-assebly.

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PRINTER COULD NOT AUTOMATICALLY EJECT PAPER HP 4345, with error code 13.20


Check inside the MFP (manual feed tray) for a scrap or a whole sheet of paper.
There is one of three sensors that is sending a paper jam notice to the printer.

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13.20 but no paper jammed in path hp9500n ( col laser jet not mfp 9500..).. c8546a.printer boots and immediately gives 13.20 remove paper jam. cleaning page passes through ok when doors are closed...


Open tray 4 and the right
side door to check for
jammed media. Check the paper path
between tray 4 and the
printer. Check the tray-size
guides. Replace the pickup,
separation, or feed
rollers. ur problem 100% resolved

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Paper jamming in printer. Pulling one side before the other causing it to jam... Brand new, bought Sunday


Answer:
Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
•If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
•Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
•Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
•Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
•Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

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Check to see if the printer is actively trying to feed the paper. If you hear it trying to feed and see the wheels turning, but the paper won't feed, check to see if a screw securing the feed wheel has come loose. If you hear the sound, but nothing moves to pull the paper in, then you probably have a bad printer. They're too cheap to replace to bother fixing - so get a new one.

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1 Answer

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Does it feed sometimes, and just jams frequently, or every single page?
Are you sure the paper size in the tray is set correctly? Otherwise for frequent or constant jams when the paper simply stays in the tray, then the feed rollers are likely worn out.

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1 Answer

What does the light mean?


the ! in the triangle means manual feed or "continuable error" which means that the printer is manual mode. or there is a paper feed problem.
you need to check the HP print software, make sure all the printer setting are correct.
if so, then check the printer paper tray, make sure they are in working order, and there is no paper jam on the paper path from the tray to the output.
The manual feed use different paper path, so check the tray path.
then unplug the printer from the computer and shut down the printer.
wait 2 minutes, power up the printer and connect the printer tot he computer.

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