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Have Microsoft Windows XP.....purchased HP Officejet J5780 all in

One printer. When I print document in Word or print Excel spreadsheet I get a blank piece of paper. Is Windows XP and the HP Officejet J5780 compatible or do you have a solution for my problem?

Thanks
Margie Hobbs
md_hobbs@bellsouth.net
678-432-9094

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Before you print, look at the print preview. If it shows your document, then the problem is with the printer. If the page is shown blank, the problem is different. Check your Print dialogue screen (File menu, then Print to see the dialogue screen) . have a look what you have selected under the item Page Range. I believe you have clicked SELECTION without actually selecting anything on the document.If that is the case, undo it by clicking on another option
Best of luck


Posted on Aug 22, 2009

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