Question about Sony Cameras
Alnet software with C-Cd66 ptz camera pelco-D compatible Can't get it to move...address and dip switch ignorence
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Posted on Jan 02, 2017
SOURCE: I have a Pelco Spectra
Hi. Did you call Pelco's customer support? They should be able to talk you through troubleshooting the camera to at least determine if this is a defective camera or not.
Posted on Aug 18, 2009
The model number can be found on the back side of the dome drive and it would help to pull it out of the back box any way so you can cycle power to the dome drive....If the Q's do not go away call 1-800-289-9100 24/7 and you will get a live person in tech support and they can issue an RA number for repair....the estimate is free you just have to pay the shipping....Pelco is the best when it comes to warranty's and bending the rules for the customer on them....let me know if this helps and good luck
Posted on Oct 22, 2009
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