Question about Arris SURFboard SB5120 Modem

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My modem has stopped recieving internet.

All lights on
computar icons say that there is internet but it doesn't work

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Please mention the light status of the modem and mention the error message that is displayed when you try to browse ant website

Posted on May 27, 2009

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1 Answer

Whenever I plug my ethernet cord into the modem and into my computer the internet still doesn't work


you might wanna check if the ethernet cord that you are using is working properly Internet light as well should be lit up on the RCA modem box.
Adriambo Tambuyat

Sep 08, 2011 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

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Hello, I keep loosing internet connection, how can I tell if there is a problem with the modem?


try to check the status of the lights on your modem. Try to check the light in globe icon, that is the icon for your Internet status, if is GREEN it mean to say that it has connection. When it turns to RED, check the DSL light if it is in SOLID GREEN, When it blinks try to check it with your Service provider.

May 29, 2011 | Zoom X6 (5590) DSL Modem (55900003)

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Sb5100 surfboard motorola modem I can't get an Internet connection on my laptop. The only light lit on the modem is standby. I tried unplugging it to reset it but it didn't work. Please help!


the standy by feature is a button on the top of the modem. Press button and check that all your lights come on green (power send recieve and online). then you should have connection

Jan 09, 2011 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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The link light on my Comcast modem keeps flashing. I am having a hard time connecting my computer to the internet.I cannot access service from the hibernate mode. Most of the time the internet explorer...


Comcast is full of crappy there internet connection is horrible they are lying to everybody take it back like I'm doing I have never had such horrible connection my cell phone from ATT internet has never not once connected but for some reason my Comcast never connects

Jul 05, 2009 | Computers & Internet

1 Answer

I have the sbg900. It suddenly quit working. I get the green power light and orange wireless light. The recieve light blinks slowly. The send, online, and activity lights do not light at all. The wireless...


Best to call up the cable company and go thru the phone prompts...you may just find that they're having trouble in your area...
They can also send a reset signal to your modem too.
Give em a call..

Jun 07, 2009 | Arris SURFboard SBG900 (49402201900) Modem

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Blinking amber light on modem icon


that means there is usually a problem with your modem. you know how to hook up a router, right? usually you unplug power from both devices, plug in your modem and let it load, then plug in your router. (with some isp's id will work the other way around.

May 10, 2009 | Belkin N Wireless Modem-Router F5D8633au4A

1 Answer

Ineed to know what blue light tells me that my router is working?


Hi jackmyrtue,

Here's what the lights on the front indicate:


A. Wireless Security
  • OFF Wireless security is off
  • Solid Blue Wireless security is on
B. Wireless-Computer Status
  • OFF Wireless computer is not present
  • Solid Blue Wireless computer is connected to the Router
  • Blinking Amber Problem with wireless computer onnecting properly to the Router
C. Wired-Computer Status
  • OFF Wired computer is not present
  • Solid Blue Wired computer is connected to the Router
  • Blinking Amber Problem with wired computer connecting properly to the Router
D. Router/Power Status
  • When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the "router" icon blinks.
  • When the Router has completely booted up, the "router" icon becomes a solid light, indicating the Router is ready for use.
  • OFF Router is off
  • Blinking Blue Router is booting up
  • Solid Blue Router is on and ready
E. Modem Status
  • This icon lights in blue to indicate that your modem is connected properly to the Router.
  • It turns amber when problem is detected.
  • OFF Router is NOT connected to modem
  • Solid Blue Router is connected to modem and functioning properly
  • Blinking Amber Problem with modem
F. Internet Status
This unique icon shows you when the Router is connected to the
  • Internet. When the light is off, the Router is NOT connected to the Internet.
  • When the light is blinking amber, the Router is attempting to connect to the Internet.
  • When the light is solid blue, the Router is connected to the Internet.
When using the "Disconnect after x minutes" feature, this icon becomes extremely useful in monitoring
the status of your Router’s connection.

  • OFF Router is NOT connected to the Internet
  • Blinking Amber Router is attempting to connect to the Internet
  • Solid Blue Router is connected to the Internet

I hope this helps figure out your PS3 issue.

Thanks and don't forget to leave a rating.

Mark


Feb 01, 2009 | Belkin N Wireless Modem-Router F5D8633au4A

2 Answers

On acer aspire 5920 the internet exlorer stopped running


be sure that internet light on the wireless modem./router is green and also make sure that when computer wired to the router/modem is allowing you to go online

Dec 15, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

2 Answers

Computar


Hi,

Could you be more specific. Please give us some more information about the problem.

Oct 23, 2007 | Computers & Internet

1 Answer

Modemwon't connect


Try restarting the modem several times. If that doesn't work, try leaving it plugged out for about 20 minutes and then plug in and try again. If all this doesn't work, you need to call the cable company and get them to resolve this.

Nov 29, 2006 | Arris SURFboard SB4200 Modem

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