Whenever i try to sign in to my playstation network witch i have done loads of times before. But for some reason when i tried to sign in today it came up saying An Error occured during communication with the server, This is a DNS error (80710101).
And i have not been able to sign on since.
I have looked at all my cables and they are all fully in and working so can someone please tell me how to solve this problem.
Would much appreciate it.
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not sure if you have solved this problem already, but the error code is related to the playstation network and not been able to connect to it for whatever reason(there could be many). I've attached a link below to try and solve the problem for you(if you already have not done so. Thanks.
Hi there, unfortunately there is nothing you can do at the moment.
The playstation network is down worldwide. We just have to wait till sony fixes this
The reason your browser will still work is because it doesn't require the playstation network to run, it only requires your internet connection to be working. The signing in requires a connection between your connection and sony's servers.
The error code indicates that the PS3 is unable to contact the Playstation Network Servers. This may be caused by the PSN (Playstation Network) being under excessive load (often a result of new, significant DLC being released) or a problem with your router or ISP (Internet Service Provider).
On your Playstation 3, go to the Settings menu, scroll down to the bottom and select Network Settings, then select Internet Connection Test. If you do not see success for Obtaining IP Address and Internet Connection, then there is a problem with the networking between your PS3 and the internet.
If you both of these connections prove successful, but you are still not able to sign in to the PSN, try:
Contact your ISP and see if they have some sort of outage in your area or are somehow hindering your connection to the Playstation Network.
There are quite a few problems that could lead to you getting that message. In order of easiest to hardest to fix, here's a few of them:
1: It could be that your PS3 is not connected to the internet.
Try going to the browser on the Playstation, and try loading a basic webpage, like www.google.com. If that works, then try Netflix again.
If you're not connected to the internet, then go back to the main menu, and go to the internet (or maybe it's called network, not sure) settings. Sign in to your home or dorm's wireless network, if there is one. I can't help you with that, as each network is different.
If you cannot connect to a wireless network, or if one is not present, then try connecting your PS3 to the internet using an ethernet cord, if you have one. (It looks like a phone cord, but the ends are bigger.)
2: If you are connected to the internet, and you still can't access Netflix, then there's a few more things to try.
Most easily, turn your Ps3 off then on again. I'm not super sure if that will fix it, but it can't hurt to try.
Make sure that you're using the correct username/password to sign in to the Playstation Network, and that you're using the right combo for Netflix.
3: If none of those work, then there could be a deeper network problem. Perhaps your home internet is set up incorrectly, or maybe Sony or Netflix are having server problems. Whatever the reason, I can't help beyond this.
ps3 error 80028e02 can be caused by different source of networkblockages. If you happened to be in a filtered network, that's your most probable reason why your ps3 is unable to connect online. For example, if you're in a school campus, there's a high chance that the IT network administrator has placed some restrictions to prevent hackers and other malicious online activities. You can refer to the campus IT department to find out if you need to access their local page for some clearance in order for your ps3 to connect online.
If you have your own internet connection, the next probable cause is a router. Placing restrictions on some IP address or net services may have accidentally include your ps3 in it. You can change some settings within the router to grant your ps3 full access online, while at the same time maintaining other restrictions that are already in place.
Another possible remedy is have your pc internet connection shared, and use your ps3 to use that shared connection to go online. These solutions are sure fire methods of keeping ps3 80028e02 away from your console.