We have an LG WM1812CW front loader and have been fighting mildewing and smell with it. LG website gave us a canned answer about leaving the door open, wiping out the rubber gasket on the door, running bleach thru the machine etc. We continue to do that but it still stinks! Seems like a faulty design, old top loader didn't have these issues. Anyone else having these problems? I have the same problem and have for a couple of years. I have called LG and they told ME what to do and so on and I have tried everything everyone else has tried except the Tilex. My point is what should we even have to go through this??? I spend 1,300 on this machine and it stinks. My clothes smell and even when they are dry they smell.
Now that my warrenty is expired they are telling that they will send me a tech to check it out but I have to pay for it. They offered me no other help. This issue is not reported in the manuel and upon purchase from Sears I was not informed that this could even be a problem. I bought this because I thought I would save money by having an energy efficient machine and now I have worse issues ot deal with. My husband and one of my kids have severe allergies and this is only adding to the list.
Why don't we all report them. Strenght in numbers. I have never had to complain about such a problem like this before, so can anyone help??? Where do we complain and how do we connect so we can get this resolved without having to pay more into an appliance that is supposed to make our lives easier not miserable!!
Usually caused by doing all low temperature washes. Every 2-months do the hottest wash, with a good suirt of qualuity bleach. Also check the waste pipe of the wahing machine is high enough, so it does not **** dirty water back from the drain.
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This is a common problem with front load washers. Mildew tends to grow in these washers due to it use of less water than top loaders, often leaves dirt and soap residue on the machine. To help prevent mildew, wipe the door gasket, leave door and detergent dispenser open after wash. Wash once a month empty, with hot water and vinegar to kill the mildew in the machine.
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This is probably happening because the clothing is being left damp in the washer. When it is warm during the summertime mildew will grow very quickly in the towels. On front load washers you need to leave the door open when not in use to keep mildew from growing. You should wipe out behind the inner seal any moisture when you are done doing laundry. This is an issue for most front loaders. Some front loaders have a clean washer cycle that uses bleach to sanitize the drum. Other washers like the Samsung have a block of silver and release silver ions in the wash to sanitze the clothes.
First, clean out the filter behind the access door on the lower left front of the machine. Residue left in the filter can contribute to odor issues. Second, buy a package of AhFresh or Whilaway and run a cycle with that, hot water, longest cycle. (unfortunately you do not have the sanitary cycle or the tub clean cycle on your model) Third, and most importantly, USE LESS DETERGENT. Top load washers use up to 45 gallons of water per cycle. Your machine uses 12. Use one tablespoon of HE detergent and one teaspoon of fabric softener (if you use softener) per cycle. My personal LG washer is now over 5 years old, and have only had an odor issue one time. I leave the door closed after I wash. (the tub is vented) Never have had any mold or mildew issues with my washer. Was doing several loads per day when I had 7 at home, now only doing 3 loads a week with all the kids, their spouses, and grandkid gone. Still no odor problems. Great machines if used properly. Note: the odor / mold / mildew issues are basically the same with any front load machine, regardless of brand, and most can be solved following the above advise. Good luck.
Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!
Same problem and I was told to only use detergents with "HE" on the front of them for high energy. the soap without HE is too foamy and hence never truly drains out and causes a mildew smell. I also purchased something called "A" Fresh that I run in the washer every 6 weeks to keep the smell out. I got it at an appliance store for about $11.00 for 3 tablets
I was searching the net looking for the same answer - have just bought an LG front loader but wasn't certain I should be using liquid detergent - my manual refers to powder without telling you specifically to use it only. Look at the answers to the question after yours on the Fixya website "LG washer has awful mildew odour" or something similar. Solution 3 by Tresilla convinced me I should use powder! Also, the salesman who sold me the machine recommended powder because, quote, " gentler on clothes and more efficient ..." - he didn't mention the possibility of a later mildew odour which is apparently generic to front loaders!