Question about NorStar M7324 Telephone

4 Answers

One of my co-workers mailbox is locked.

The phone says contact admin, but I am admin and have no clue how to unlock the mailbox. I have all the codes, but am not getting desired results. We have Norstar M7324. Please, do you have step by step instructions. And, do I unblock from her phone, or use mine to unblock hers. Thank you.

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  • kristine537 May 27, 2009

    Got the answer.....fixed it. Thanks!

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4 Answers

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Delete the mailbox, once deleted, add the mailbox again.

Posted on Jul 01, 2009

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Thanks so much for this response, George Peters. I was having the same problem and your instructions worked perfectly!

Posted on Mar 12, 2013

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Press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Posted on Oct 20, 2009

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I have exactly the same problem... how did you fix it?

Posted on Jun 08, 2009

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Reseting the password will unlock the mailbox.To reset your voice mail password, press feature 983 the screen should say log:
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the display should say mbox, AA, and othr above the three soft keys
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