Question about HP PSC 1210 All-In-One InkJet Printer

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Repeated paper jams with envelopes I can't seem to even get one done out of the printer.

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  • guate6 May 26, 2009

    Thanks for your help. This office jet doesn't really heat up (not like a laser printer). What I ended up doing was folding the envelope edges slightly from both sides, so it could go through the rollers easier and not be so rigid. I also had to increase the indention of the document because it seems it starts to print before the envelope even gets there.

    There's no stuck paper and the rollers are good. Thanks again.


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As a previous suggestion said, the problem seems to be the rigidity of ther envelope, my most successful solution has been to orient the envelope so that the seed direction is the short dimension and to feed the envelope with the fold over top first. Also giving thge envelope a slight bend in the right direction helps.

Posted on Jun 18, 2009

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Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

PREM

Posted on May 26, 2009

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