Question about Dell Dimension 2400 PC Desktop

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CD does not work

Cannot install from CD, opens, closes, but does not download.

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  • Virginia Gibson
    Virginia Gibson Jun 11, 2009

    I purchased a new CD drive, did not work. I believe it is a missing program for the CD driver, shows there is no download or program. Will ask someone to try your suggestion. Spent over five hours with Dell. First said need new Driver, purchased, now saying mother board. They do not know.

  • Virginia Gibson
    Virginia Gibson Jun 11, 2009

    Forgot to tell you, the CD runs but nothing happens. virginia

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2 Answers

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  • 14 Answers

The most likely cause of all is that the laser has gone in the drive its self,
you can pick up a dvd-rw on ebay for £10-£15 including postage on ebay,
try a new cd drive and it should work, the other thing could be that the motherboard cd drive connector has gone, try linking your hard drive and cd drive together on 1 cable (through the hard drive socket on motherboard)
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Posted on Jun 11, 2009

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  • 199 Answers

Virus or you need to install drivers for cd player

Posted on May 26, 2009

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Posted on Jan 02, 2017

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My Dell CD burner stopped working and I need it to work


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

Ryan

Jun 19, 2011 | Dell Computers & Internet

2 Answers

COMPUTER CRASHED I NEED TO RELOAD CD BUT I DONT HAVE ACCESS CODE


There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

  • You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close software and turn off machine
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Install Autopunch using Installation Wizard - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off machine
  • Place Autopunch CD in tray but CANCEL Installation Wizard
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura Machine and double left click to open the program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

  • Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install the Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
  • Close program and then turn off the machine
  • Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install HyperFont program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
  • Close program and then turn off the machine
  • Install PhotoStitch program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

  • Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off machine
  • Install Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from AutoPunch jewel case and then left click on check mark*
  • Close program and turn off machine
  • Install Hyperfont program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from HyperFont jewel case and then click on check mark*
  • Close Program and turn off machine
  • Install Photo Stitch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark*
  • Close program and turn off machine.
  • Install Auto Cross Stitch program and leave CD in tray
  • Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
  • Double left click on the desktop download icon to install
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

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1 Answer

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You will have to install the drivers that came with the drive. If you don't have the CD that came with it to install the drivers, you will have to search the Toshiba site for the specific model number of the drive. You should be able to download and install the drivers from their website. Hope this helps.

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You can download either the Full Driver & Software Package or the Add Printer Driver Wizard for Windows Vista x64 Edition from this page.

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> I've already replaced it once

Well, I've seen CD-drives that would re-open, when you try to close them -- it is _falsely_ detecting a "jam" as the tray is closing, and then just re-opens the tray, rather than "forcing" itself to close.

Replacing the CD-drive is the only way to fix that type of "false-positive" jam-detection conditions.

But, since you've done that, either you were unlucky-enough that the replacement drive was also "defective", or, you have a computer-virus on your computer that is maliciously issuing commands to the CD to "open-the-tray".

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