You need the software that came with your camera. It is on a CD or DVD. You have to install that before you connect the camera. If you can't find the software, the only thing I can think of is some free software like from Ulead, Pixir, BeFunkey, Gimp, Photoshop express. Or buy a external card reader and use that to transfer the pictures and videos to your computer. For that you don't need the camera software.
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