Question about Xerox Phaser 8400 Laser Printer

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Says paper jam and there is none. wont let me print. tried everything

The printer is saying that there is a paper jam. I have done everything it has told me to do and there is no paper there. I have also started the printer and unpluged it and it still says there is a paper jam. How do I fix this problem so that I can print? I am a volunteer at a non profit organization called Samaritan's Feet, so there is no funding for fixing this problem. Please Help. Thank You.

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When you removed thejammed paper the paper sensor might still be stuck in an active position.
Have to pull it back in place. Just have to follow the paper path and find out where it is.

Posted on May 26, 2009

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