Question about HP Officejet 5510 All-In-One Thermal Printer

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Acting like it is running out of ink - streaks through everything

When a fax comes through, it looks as though I am running out of ink - lines appear throughout the whole document making it impossible to read. I changed the ink cartridge but it is still happening. what else can i do?

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Hi there

Follow the link bellow it shows you how to perform routine maitenance on your office jet

Rgards Al "alstech"

Posted on May 26, 2009

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
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Logical!

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  1. Open the Printer Toolbox . There are two ways to do this:
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It might be as simple as changing the ink. If still a problem, the FAX may need cleaning.

Hope this helps.

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When we do a fax test, we get clear print; when we try to print documents nothing appears, altho it goes thru all the right sound motions


Sounds like your colour cartridge is empty. Fax test will pull from black only but documents sometimes use a combination of colours in order to print out black. I suggest checking your ink levels - instructions for windows;

Check ink levels
NOTE: If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
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