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My Dell vostro 1710 usb slots are not working

It will not recogonize anything that gets plugged into the usb slots, my printer etc. its like they are no longer functional. It also quit letting me go online via wifi so now im having to plug into the modem cable. My USB slots aren't working all 5 of them its like there not functional

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  • tommysmith12 May 27, 2009

    Not working still...

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I have a similar problem in Dell Vostro 1720.
If I reboot in Windows Safe Mode, the USB ports work as expected.
So, I don´t believe it is a BIOS problem.
How can I reinstall Windows drivers for USB?

Posted on Jan 07, 2010

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  • Dell Master
  • 4,806 Answers

Hi there.
It sounds like the bios may have become corrupt knocking them and the WiFi out.
Go here to dell support and download the bios (it has to be on the machine that's faulty) make sure the laptop is plugged in to the mains power when you update the bios >>>>>>>>

http://support.dell.com/support/downloads/driverslist.aspx?os=BIOSA&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=VOS_N_1710&hidos=WLH&hidlang=en&TabIndex=

Hopefully the USB's and the WiFi will come back to life again.
Please post back if you need anymore help or advice or if the bios update does not reactivate them.

Good luck and thanks for using FixYa!!

Posted on May 26, 2009

  • Lee Hodgson
    Lee Hodgson May 27, 2009

    If you can go into the bios and check to make sure all the USB controllers are enabled

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