Question about Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive
The only help I can offer is to suggest trying another power adapter first. I've serviced several Maxtor external drives that lit up but wouldn't spin (just clicked), and the trouble turned out to be the power adapter was just too weak. If the adapter is okay, the trouble might be on the interface board inside the case. You would need to remove the drive from its enclosure and connect it directly to a PC power supply to check it out. If the drive itself is in fact faulty, your only option is to contact a data retrieval company to see if they can recover the data from your drive. Be warned: this is an expensive operation.
Posted on May 26, 2009
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Posted on Jan 02, 2017
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