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Paper keeps jamming between the doc feeder and sorter, and fax does not work.

Our copier was unplugged, and moved around in order to lay carpeting. After the carpet was laid, we put the machine back together. However, the paper keeps jamming between the left paper receiver attachment and the main body of the machine. Also, it will not fax. Any ideas?

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  • dmmorelan90 May 26, 2009

    That did the trick. The floor was unlevel, so we put boards underneath to assist in aligning the sorter. Thanks so much for all your help!

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The Sorter is either disconnected or out of alignment. look behind the machine there should be a cable from the main unit to the sorter. Check it for connection, also make sure the sorter or inline with the machine. and all access doors are closed.

Hope this is of some help.
Ed

Posted on May 26, 2009

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