Hello Everybody, does anybody know how to fix this problem. The machine works well except when i ask for steam, it is no longer steaming it is making like an intermitten sound . I have descaled the machine and as i said everything else works like a dream. Any ideas is the steam generator that needs replacing? The machine is about 6 years old. Thanks
I have the same problem! How do I tell whether it is a thermal fuse or the steam boiler element? Can you help me replace these parts? Please email me at harken repetitive[at]gmail[dot]com. s154490 did you ever get yours working again??
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Descaling Saeco Automatic espresso machinesSAECO VIENNA SUPERAUTOMATIC MACHINES: SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM 1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.) 2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes. 4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM 1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle). 2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear. 4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. Descaling Single Boiler Home espresso machines(HOME SINGLE BOILER ESPRESSO MACHINES)
Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent. 1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results). 2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution. 3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes. 4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes. Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through. 5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty! 6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.
Check the end of the steam wand it might be blocked, if it is not, then remove the steam wand and check the top there is a small teflon insert (this part is in some models) remove insert and toss. If that does not solve problem then machine needs to be descaled.
Hi Once you have finished steaming, turn the steam button off, then open the knob and let the steam out. The water pump will turn on again and bring the temp back down. When the pump changes tone, the light will go off and you can brew again. It takes less than 10 seconds.
Try this, open steam wand, if it calls for ventilate pusi in steam knob, if that works then the tap rod on the steam valve needs to be replaced. To me it sounds like the machine is building up pressure and the discharge is not releasing through the water circuit.
If it will make coffee then you have a horse shoe boiler blockage or a steam valve blockage.
Try descaling first. If this does not work you will have to disassemble machine and trace the water lines back from the steam wand to the high pressure pump to detrmine where the blockage is. This can be trickey and is best left to someone with experience with this type of fix.
Contact saeco in Vancouver.
sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!