Question about Kenmore Elite 20972
My washing machine will not spin
Likely the belt or coupling is damaged. inspect and repair/replace as necessary.
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Posted on Sep 10, 2010
Hi there :)
You most likely have a problem with the motor coupling. Top-load washers use what's called a direct-drive system, meaning it does not use a belt but what's called a "motor coupling".
If the washer has a clicking sound when in spin cycle, it's probably the coupling.
I probably replace 5 a week because these little guys break because of 2 reasons
that i've discovered.
1) The break mechanism is too dry and causing the basket to stop at a holt,
which puts a lot of strain on the coupler.
2) They break because of over-loading. I don't think you're over-loading though because it's lasted you for this long.
Good luck to you. The repair is kind of hard to do on your own for the first time,
so I would call an authorized technician. It will run you anywhere between $90 to $120
Best of luck!
Posted on Aug 23, 2009
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Posted on Jan 02, 2017
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