Question about Lexmark X75 MF All-In-One InkJet Printer

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Status light flashing -- no communication with the printer

Dear Sir, My printer is a Lexmark X75 All in One. The scanner and copier works fine but the Status light is flashing and I cannot print at all -- it says 'no communication with the printer' or 'driver not installed'. I downloaded a driver from the Lexmark site and installed it and have tried all sorts of things -- the power is fine, cables fine. Cartridges are good -- I put in a new colour one. Any suggestions? Yours, Cotoneaster

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  • 228 Answers

Please follow the instructions given below:

1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.
9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

Posted on May 26, 2009

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Posted on Jan 02, 2017

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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
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  10. Load some paper. Try to print a document again to verify that the problem is fixed.

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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Unplug and re-plug the printer into the power source to reset it.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper.
  11. Try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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Please ensure that the Lexmark X75 printer driver is properly installed on your computer. You can download and install the X75 printer driver by visiting the Lexmark website at http://bit.ly/iSpJjv. Select your operating system, download and execute the file. Follow the instructions on your computer screen.
Note: The Lexmark X75 printer is not compatible with Vista and Windows 7.

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You can also try to update the printer software by visiting the Lexmark website at http://bit.ly/iSpJjv. Select your operating system, download and execute the file.

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